Hannah Langston
North Bend ,WA
Summary
Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
10
10
years of professional experience
Work History
Office Manager
Ziehl Industries
Fall City, WA
05.2023 - 04.2025
- Coordinated communication between departments to ensure alignment on project goals and deadlines.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Optimized office space utilization, leading to more efficient and productive work environment.
Server
Sammamish Cafe
Sammamish, WA
03.2020 - 04.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Tutta Bella
Issaquah, WA
09.2017 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Trapperssushi
03.2015 - 10.2017
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service protocols.
- Adapted to changing customer needs and preferences efficiently.
- Supported team during peak hours to optimize workflow and service efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
House Cleaner
Lindsey's Magical Maids
Eastside
08.2015 - 09.2016
- Conducted thorough deep-cleaning tasks in residential properties, enhancing client satisfaction.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Education
High School Diploma -
Renton Technical College
Renton, WASkills
- Multitasking and organization
- Time management
- Meticulous attention to detail
- Office management
- Bathroom maintenance
- Floor cleaning
Timeline
Office Manager
Ziehl Industries
05.2023 - 04.2025
Server
Sammamish Cafe
03.2020 - 04.2022
Server
Tutta Bella
09.2017 - 10.2019
House Cleaner
Lindsey's Magical Maids
08.2015 - 09.2016
Server
Trapperssushi
03.2015 - 10.2017
High School Diploma -
Renton Technical College