Hannah Lassiter
Staunton,VA
Summary
Responsible and extremely dependable worker with substantial experience in customer service, leadership, machine operations, technology, and production processes. Eager learner, pick up quickly and can accurately troubleshoot problems with equipment, devices and products. Committed to maintaining and enforcing a safe, clean, and uplifting working environment for all personnel. Hard working and am passionate towards every task I put my hands to.
Overview
5
5
years of professional experience
Work History
Rework/Machine Operator/Packer
Target Distribution Center
11.2021 - Current
- Kept production lines running smoothly and efficiently at all times.
- Maintained clean, tidy and safe working environment in packing area.
- Monitored and adjusted machine settings to maintain product quality and accuracy.
- Performed regular maintenance and cleaning of packing machinery.
- Operated order picker to fulfill orders placed through target.
- Used computer software to track packages throughout the building.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Went above and beyond to meet my production numbers and was recognized for this several times.
- Trained in all departments
Sewer Machine Operator/Trainer
Ryzing Technologies
02.2021 - 12.2021
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Trained new employees on the sewing machine and production operations.
Customer Lead
Food Lion
09.2018 - 11.2020
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Greeted customers and listened closely to problems described to determine solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Trained and operated in Lottery and Western Union.
Camp Counselor
YMCA
05.2018 - 02.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Education
Associate of Science - Business Management
Blue Ridge Community College
Weyers Cave, VA08.2024
Skills
- Productivity Standards
- Leadership
- Quality Control
- Performance Goals
- Creative Solutions
- Customer Experience
- Computer Tracking
- New Hire Training
- Great Work Ethic
- Till Counting
- Critical Thinking
- Customer Service
Accomplishments
I was recently recognized at Target for being a champion worker by the distributions overall manager as well as HR.
Timeline
Rework/Machine Operator/Packer
Target Distribution Center
11.2021 - Current
Sewer Machine Operator/Trainer
Ryzing Technologies
02.2021 - 12.2021
Customer Lead
Food Lion
09.2018 - 11.2020
Camp Counselor
YMCA
05.2018 - 02.2020
Associate of Science - Business Management
Blue Ridge Community College
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