Hannah Lent

Cast Members in Quick Service Food & Beverage work in fast-paced environments at either indoor or outdoor locations. Responsibilities may include taking orders, operating a point-of-sale system (POS register), cash handling, fulfilling orders, food preparation, bussing, general cleaning, stocking items and keeping inventory. Cast Members at all of the Quick Service locations also interact with Guests everyday by sharing information, answering questions and providing great Guest Service!

• Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
• Educated customers on services, promoting upselling opportunities to enhance satisfaction.
• Assisted in training new staff on operational procedures and customer interaction techniques.
• Maintained cleanliness of facilities and equipment, ensuring a welcoming environment for guests.
• Developed knowledge of car wash products and services, enhancing guest experience through informed recommendations.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

• Provided exceptional customer service in fast-paced environment.
• Operated kitchen equipment and adhered to food safety regulations.
• Collaborated with team members to ensure efficient order preparation.
• Maintained cleanliness and organization of workstations during shifts.
• Operated register to process payments and collect cash payment for order totals.
• Prepared food items for customers. Provided excellent customer service. Maintained cleanliness of the restaurant.

• Managed fuel inventory and ensured compliance with safety regulations.
• Assisted customers with fueling, convenience store transactions, and product inquiries.
• Operated point-of-sale systems efficiently to process transactions accurately.
• Trained new staff on operational procedures and customer service standards.
• Conducted regular inventory checks to maintain stock levels.
• Maintained inventory of all saleable items.
• Assisted with inventory management, helping to keep stock levels consistent and up to date.