Hannah Leppla
Pickerington,OH
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
5
5
years of professional experience
Work History
Assistant Varsity Girls Basketball Coach
Canal Winchester Local Schools
Canal Winchester, OH
06.2024 - Current
- Enhanced player performance by consistently providing constructive feedback and individualized coaching.
- Fostered an inclusive environment that promoted self-confidence among players from diverse backgrounds or skill levels on the court.
- Upheld high academic standards among team members by monitoring grades and offering tutoring assistance when needed.
- Assist the Head Coach in developing and implementing workouts, practice plans and game strategies.
Small Business Manager
Columbus Furniture Closeout
5776 Westbourne Avenue, Columbus OH
07.2020 - Current
- Managed day-to-day operations, ensuring smooth workflow and efficient resource allocation across all areas of the business.
- Overseeing inventory management to ensure accurate stock levels and timely replenishment.
- Implementing efficient warehouse organization and layout to optimize space and workflow.
- Supervising receiving processes to maintain smooth operations and timely deliveries.
- Conducting regular inventory audits to reconcile stock discrepancies.
- Managed customer service and sales for in-store purchases.
- Oversaw social media account and handled marketing for the small business.
- Responsible for assembling all received inventory and inspecting items for any damage that could not be assembled.
Mosquito Control Technician
TruGreen Lawn Care
Groveport, OH
03.2020 - 07.2020
- Ensured timely response to service requests by maintaining clear communication with clients and team members.
- Consistently met daily deadlines, and often picked up more workload.
- Optimized resource allocation by developing thorough mapping and tracking systems for high-risk areas requiring frequent treatments.
Warehouse Worker
Amazon
Etna, OH
10.2019 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Exceeded daily goals
Education
High School Diploma -
Reynoldsburg High School Estem
Reynoldsburg, OH05.2015
Skills
- Technical knowledge
- Verbal and written communication
- Operations Management
- Marketing Management
- Customer Service
- Customer Relations
- Issue Resolution
- Process Improvement
- Inventory Management
- Operational leadership
- Customer Relationship Management
- Retail Operations Management
- Time Management
- Problem-Solving
Timeline
Assistant Varsity Girls Basketball Coach
Canal Winchester Local Schools
06.2024 - Current
Small Business Manager
Columbus Furniture Closeout
07.2020 - Current
Mosquito Control Technician
TruGreen Lawn Care
03.2020 - 07.2020
Warehouse Worker
Amazon
10.2019 - 03.2020
High School Diploma -
Reynoldsburg High School Estem