Hannah Lineberry
Kalispell,MT
Summary
Dedicated professional with extensive experience in ophthalmology, skilled in diagnostic testing and patient care. Recognized for strong customer service and troubleshooting abilities, consistently delivering high-quality patient experiences and supporting clinical operations.
Overview
6
6
years of professional experience
Work History
Ophthalmologic Tech
Chelsea Crandell
Kalispell, MT
09.2023 - Current
- Operated and maintained diagnostic equipment to ensure optimal functionality.
- Conducted routine inspections and troubleshooting to identify technical issues efficiently.
- Assisted in training new technicians on equipment handling and safety protocols.
- Implemented process improvements to enhance workflow efficiency and reduce downtime.
- Patient Workup: Recording detailed patient histories and measuring visual acuity.
- Diagnostic Testing: Performing lensometry, refraction, applanation tonometry, slit-lamp biomicroscopy, and ocular motility tests.
- Imaging: Taking ocular images such as OCT (optical coherence tomography).
- Procedures: Assisting with in-office minor surgeries, setting up equipment, and sanitizing instruments.
- Medication: Administering topical ophthalmic or oral medications under physician direction.
- Patient Education: Instructing patients on eye drop usage, contact lens care, and post-operative instructions
- Collaborated with team members to resolve complex technical problems quickly.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Ophthalmology Technician
Glacier Eye Clinic
Kalispell, MT
02.2021 - 08.2023
- Conducted patient intake, gathering medical histories and preparing patients for examinations.
- Assisted ophthalmologists during procedures, ensuring equipment readiness and patient comfort.
- Performed diagnostic tests, including visual acuity assessments and tonometry.
- Maintained accurate patient records within electronic health record (EHR) systems.
- Patient Workup: Recording detailed patient histories and measuring visual acuity.
- Diagnostic Testing: Performing lensometry, refraction, applanation tonometry, slit-lamp biomicroscopy, and ocular motility tests.
- Imaging: Taking ocular images such as OCT (optical coherence tomography).
- Procedures: Assisting with in-office minor surgeries, setting up equipment, and sanitizing instruments.
- Medication: Administering topical ophthalmic or oral medications under physician direction.
- Patient Education: Instructing patients on eye drop usage, contact lens care, and post-operative instructions
- Trained new staff on clinic protocols, enhancing team efficiency and service quality.
- Educated patients on post-operative care and eye health management strategies.
- Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
- Served as a reliable and knowledgeable resource for patients, providing guidance on appropriate use of medications and eye drops.
- Promoted preventive eye care by counseling patients on the importance of regular eye exams and screenings for early detection of potential issues.
- Collaborated with other healthcare professionals_ to provide comprehensive eye care services to patients.
Assisted Living Caregiver
Beehive Homes Assisted Living
Columbia Falls, MT
04.2020 - 01.2021
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene routines, promoting dignity and respect for each individual.
- Coordinated medication management, ensuring adherence to prescribed schedules and protocols.
- Facilitated engaging social activities, enhancing residents' quality of life and community connection.
- Monitored resident health status, reporting changes to nursing staff for timely interventions.
- Implemented process improvements that enhanced operational efficiency within caregiving routines.
- Advocated for residents' needs, fostering a supportive environment in assisted living community.
- Maintained clear communication with family members regarding the well-being and progress of their loved ones.
- Contributed to a welcoming atmosphere by engaging in friendly conversations with residents while respecting privacy boundaries.
- Encouraged cognitive stimulation through interactive games and activities designed specifically for seniors.
Education
No Degree - Opthalmology
International Joint Commission On Allied Health Personnel
06-2023
High School Diploma -
Belgrade Highschool
Belgrade, MT06-2013
No Degree - Psychology
Montana State University
Bozeman, MT05-2011
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Quality control
- Documentation and reporting
- Work Planning and Prioritization
- Customer interaction
Timeline
Ophthalmologic Tech
Chelsea Crandell
09.2023 - Current
Ophthalmology Technician
Glacier Eye Clinic
02.2021 - 08.2023
Assisted Living Caregiver
Beehive Homes Assisted Living
04.2020 - 01.2021
No Degree - Opthalmology
International Joint Commission On Allied Health Personnel
High School Diploma -
Belgrade Highschool
No Degree - Psychology
Montana State University