Hannah Lockwich
McDonald,PA
Summary
Versatile and results-oriented professional with a proven track record at Old Navy, Gap, enhancing customer satisfaction and streamlining operations. Excelled in team collaboration and problem-solving, leveraging expertise in Microsoft Office to drive efficiency. Demonstrated exceptional care and educational support as a Residential Childcare Provider, fostering safe and inclusive environments.
Overview
8
8
years of professional experience
Work History
Lead Associate
Old Navy, Gap
North Fayette, PA
03.2020 - Current
- Maintained positive working relationship with fellow staff and management.
- Responded quickly to customer inquiries, asking questions to better understand needs.
- Completed shipment processes by efficiently opening boxes and placing merchandise in designated store locations.
- Operated cash register, ensuring a seamless and enjoyable shopping experience for customers.
- Provided on-floor assistance to customers, addressing their questions and concerns.
- Oversaw fitting room activities, facilitated customer requests, and maintained a tidy and organized environment.
Residential Childcare Provider
Various Local Families
McDonald, PA
06.2017 - Current
- Provide comprehensive care and customer service to families, including housekeeping, cooking, and childcare responsibilities.
- Planned and prepared age-appropriate educational activities that complemented each child's schoolwork and catered to their individual interests.
- Provided a safe and nurturing environment for children to grow and learn.
- Conferred with parents to inform on type of daily activities, successes, strengths observed, and potential obstacles to healthy development.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Education
BBA - Business Administration
Carlow University
3333 Fifth Ave, Pittsburgh, PA 1521308-2025
Skills
- Skilled in Microsoft Office (Word, Excel, PowerPoint, and Visio)
- Experience with Microsoft Access
- Exceptional problem-solving skills
- Teamwork and collaboration
Timeline
Lead Associate
Old Navy, Gap
03.2020 - Current
Residential Childcare Provider
Various Local Families
06.2017 - Current
BBA - Business Administration
Carlow University
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