Summary
Overview
Work History
Education
Skills
Certification
Timeline
Waitress

Hannah Longshaw

Medford,US

Summary

While working at Riviera and Camp Wired, I gained extensive experience in customer service and learned what exceptional service entails. Despite facing challenges, I learned problem-solving skills to ensure my customers and campers had a positive experience. The restaurant's fast-paced environment strengthened my efficiency and ability to collaborate effectively in high-pressure situations. In the restaurant industry, it is crucial to anticipate customer needs and to ensure they leave satisfied. Building relationships with regular customers was a highlight for me, as I genuinely enjoy interacting with others and forming relationships. Working at Wiley Christian Retirement Community, I have been able to connect with a support resident's with both their personal and health needs. I have been able to effectively colaborate with healthcare members to ensure that patient's receive the best quality of care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Resident Assistant

Wiley Christian Retirement Community
05.2024 - Current
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Anticipated needs of the resident's
  • Did one on one observation for resident's who needed consistent supervision
  • Communicated with other healthcare professionals and families of resident's to help meet patient's needs.

Waitress

Riviera Pizza
07.2021 - Current
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
  • Assisted customers with menu selections and answered questions regarding food items and beverages.
  • Managed closing duties such as counting money and cleaning.
  • Provided prompt attention to all guests’ needs throughout their dining experience.
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.

Summer Camp Counselor

Camp Wired
06.2023 - 08.2023
  • Worked collaboratively with colleagues to create fun-filled experiences for campers.
  • Demonstrated communication skills to effectively interact with parents, staff, and campers.
  • Provided guidance and instruction to ensure safety of all participants.
  • Assisted campers with problem-solving and conflict resolution.

Babysitter

Babysitting
03.2020 - 08.2022
  • Entertained and engaged with children using games, crafts, and other activities.
  • Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories.
  • Performed cleaning and housework tasks to keep living space organized and sanitary.
  • Assisted children with chores and personal hygiene tasks.

Education

Nursing Candidate -

Cedarville University
Cedarville, OH
05.2027

High School Diploma - undefined

Shawnee High School
Medford, NJ
06.2022

Skills

  • Customer Service
  • Multitasking
  • Problem-solving
  • Service prioritization
  • Patient support
  • Emotional support
  • Staff communication

Certification

CPR Certification

Timeline

Resident Assistant

Wiley Christian Retirement Community
05.2024 - Current

Summer Camp Counselor

Camp Wired
06.2023 - 08.2023

Waitress

Riviera Pizza
07.2021 - Current

Babysitter

Babysitting
03.2020 - 08.2022

High School Diploma - undefined

Shawnee High School

Nursing Candidate -

Cedarville University
Hannah Longshaw