Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HANNAH L. PENROSE

Wilmington

Summary

Highly organized and detail-oriented worker with more than seven years experience supplying thorough, organized administrative support and outstanding customer service. Technically-adept assistant with advanced knowledge of MS Office Suite. Quality-focused worker committed to approaching administrative tasks with tenacity and attention to detail. Has a great eye for detail and works well in a fast-paced environment. Devoted to meaningful client contact and ongoing case management and support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Paralegal

Aylstock, Witkin, Kreis and Overholtz, PLLC
06.2023 - 07.2024

Certified Paralegal

Chase & Ralls, PLC
02.2020 - 06.2023

Kitchen Manager

The Magnolia
09.2021 - 06.2022

Barista/Team Lead/Event Manager

Bodacious Family of Shops
08.2018 - 06.2020

Legal Secretary

State Attorney's Office, First Judicial Circuit
07.2016 - 04.2018

Front Desk Representative

Premier Island Management
06.2015 - 07.2016

Records Clerk

Pensacola Police Department
08.2014 - 06.2015

Education

J.D. -

Widener University Delaware School of Law
Wilmington, DE
05-2027

Bachelor of Arts - Legal Studies

University of West Florida
Pensacola, Florida
01.2024

Associate of Arts - Paralegal Studies

Pensacola State College
Pensacola, Florida
01.2022

High School Diploma - General Studies

West Florida High School of Advanced Technology
Pensacola, Florida
01.2015

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • Refunds processing
  • Multi-line telephone operations
  • Key holder experience
  • Conflict mediation
  • Creative problem solving
  • Computer proficiency
  • Store maintenance
  • Decision-making
  • Brand representation
  • Retail sales customer service
  • Training development aptitude

Certification

  • NALA Certified Paralegal, 2022
  • Notary Public, Commission #GG112728, 2017, renewed 2022
  • Adult, Infant, and Child CPR and AED Certified, Authorization #10Z9IND5V5DY, 2017
  • Industry Certified in Microsoft Word, Excel, and PowerPoint, 2013

Timeline

Certified Paralegal

Aylstock, Witkin, Kreis and Overholtz, PLLC
06.2023 - 07.2024

Kitchen Manager

The Magnolia
09.2021 - 06.2022

Certified Paralegal

Chase & Ralls, PLC
02.2020 - 06.2023

Barista/Team Lead/Event Manager

Bodacious Family of Shops
08.2018 - 06.2020

Legal Secretary

State Attorney's Office, First Judicial Circuit
07.2016 - 04.2018

Front Desk Representative

Premier Island Management
06.2015 - 07.2016

Records Clerk

Pensacola Police Department
08.2014 - 06.2015

Associate of Arts - Paralegal Studies

Pensacola State College

High School Diploma - General Studies

West Florida High School of Advanced Technology

J.D. -

Widener University Delaware School of Law

Bachelor of Arts - Legal Studies

University of West Florida
HANNAH L. PENROSE