Hannah Lugo
Gilbertsville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Housekeeper
Moors Resort and Marina
02.2022 - 04.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Cleaner
Collins Professional Cleaning
05.2018 - 03.2019
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Sales Associate
Cavender’s Boot City
11.2013 - 07.2014
- Worked at the cash register checking out customer’s items, stocked the shelves with merchandise, performed daily inventory, performed exchanges, and returns, opened and closed store, and was responsible for cleaning store.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
United Supermarkets
05.2013 - 08.2013
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
CNA Certificate - Certified Nursing Assistant
WKCTC
04.2023
High School Diploma -
Granbury High School
Granbury, TX05.2012
No Degree - Health Science
West Kentucky Community And Technical College
Paducah, KY08.2025
Skills
- Guest Relations
- Residential Cleaning
- Customer Service
- Cleaning Techniques
- Drawer Balancing
- Payment Collection
Career Related Experience
Nursing Assistant-WKCTC, Paducah, KY- Health Science
- Performed various training skills and lessons. Assisted in clinical training at local nursing homes helping to take vitals, hand out food trays, make beds, give baths to patients etc.
Additional Information
Since having children, my work experience has been put on hold. At the time, staying home with my children was the top priority. Now since my children have grown and are in school, I am actively seeking employment. I feel as though now is the right time to gain knowledge and new experiences. The time spent at home has taught me many skills that I believe can translate into the workforce such as staying organized, learning quickly/efficiently, and being on time.
References
References availiable upon request
Timeline
Housekeeper
Moors Resort and Marina
02.2022 - 04.2022
Cleaner
Collins Professional Cleaning
05.2018 - 03.2019
Sales Associate
Cavender’s Boot City
11.2013 - 07.2014
Cashier
United Supermarkets
05.2013 - 08.2013
CNA Certificate - Certified Nursing Assistant
WKCTC
High School Diploma -
Granbury High School
No Degree - Health Science
West Kentucky Community And Technical College
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