Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Lupo

Jacksonville,FL

Summary

Results-driven and detail-oriented professional with a strong motivation to excel, actively pursuing a challenging role in Dental Administration. Leveraging a robust educational foundation in biomedical sciences, coupled with exceptional interpersonal skills and a dedicated commitment to patient care. Keen on contributing to a dynamic dental team with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Server

Landshark Bar & Grill
Jacksonville , FL
01.2020 - Current
  • Enhanced communication and interpersonal abilities for effective interaction with both colleagues and clients.
  • Proficient in handling financial transactions.
  • Proven sales and upselling skills, coupled with meticulous attention to detail.
  • Provided exceptional service to high volume of daily customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Optometrist Assistant

East Alabama Eye Associates
Auburn , AL
01.2017 - 01.2018
  • Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
  • Communicated effectively with optometrists regarding patient needs or concerns.
  • Cleaned and sterilized instruments used during exams or procedures according to established protocols.
  • Verified insurance coverage and collected payments from patients or other third-party payers.
  • Educated patients about eye health topics such as nutrition, hygiene, lifestyle habits and disease prevention.

Education

Bachelor of Science - Biomedical Sciences

University of North Florida
Jacksonville, FL
05-2024

Skills

  • Strong Interpersonal skills
  • Customer Education
  • Knowledge of Sterilization Techniques
  • Medical Terminology Proficiency
  • Manual Dexterity
  • Clinical Support
  • Exceptional Customer Service
  • Compassion and Empathy

Timeline

Server

Landshark Bar & Grill
01.2020 - Current

Optometrist Assistant

East Alabama Eye Associates
01.2017 - 01.2018

Bachelor of Science - Biomedical Sciences

University of North Florida
Hannah Lupo