Hannah Lupo
Jacksonville,FL
Summary
Results-driven and detail-oriented professional with a strong motivation to excel, actively pursuing a challenging role in Dental Administration. Leveraging a robust educational foundation in biomedical sciences, coupled with exceptional interpersonal skills and a dedicated commitment to patient care. Keen on contributing to a dynamic dental team with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Landshark Bar & Grill
Jacksonville, FL
01.2020 - Current
- Enhanced communication and interpersonal abilities for effective interaction with both colleagues and clients.
- Proficient in handling financial transactions.
- Proven sales and upselling skills, coupled with meticulous attention to detail.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Optometrist Assistant
East Alabama Eye Associates
Auburn, AL
01.2017 - 01.2018
- Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
- Communicated effectively with optometrists regarding patient needs or concerns.
- Cleaned and sterilized instruments used during exams or procedures according to established protocols.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Educated patients about eye health topics such as nutrition, hygiene, lifestyle habits and disease prevention.
Education
Bachelor of Science - Biomedical Sciences
University of North Florida
Jacksonville, FL05-2024
Skills
- Strong Interpersonal skills
- Customer Education
- Knowledge of Sterilization Techniques
- Medical Terminology Proficiency
- Manual Dexterity
- Clinical Support
- Exceptional Customer Service
- Compassion and Empathy
Timeline
Server
Landshark Bar & Grill
01.2020 - Current
Optometrist Assistant
East Alabama Eye Associates
01.2017 - 01.2018
Bachelor of Science - Biomedical Sciences
University of North Florida
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