Hannah Mac
Gainesville,FL
Summary
Full time, dedicated student in the field of criminology and law. Experience as an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Secretary
Flipping The System, Non-Profit
03.2024 - Current
- Supported members to meet requirements to maximize the impact of the organization.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Supported company leaders by managing attendance, contacting members, and tracking involvement.
- Created and updated records and files to maintain document compliance.
Shift Manager/Key Holder
Tijuana Flats
02.2019 - Current
- Led team meetings to address concerns, share updates, and promote collaboration among staff members.
- Counted registers and cleaned and secured shop at end of shift.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Contributed ideas for process improvements which led to reduced costs without compromising quality.
- Ensured compliance with all company standards as well as local health and safety regulations during each shift.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Animal Care Volunteer
Busch Wildlife Sanctuary
06.2018 - 04.2019
- Administered medications and syringed and bottle fed infant animals to promote health and healing with goal of releasing back into wild.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Rearranged cages for enrichment, safety and to foster natural instincts by mimicking wild habitat.
- Prepared meals and diets for animals using species-specific formulas and nourishment to aid in rehabilitation.
Education
Bachelor of Arts - Criminology
University of Florida
Gainesville, FL05.2025
Associate of Arts - Criminology
Palm Beach State College
Lake Worth, FL05.2023
Skills
- Effective Leadership
- Technical Proficiency
- MS Office
- Decision-Making
- Interpersonal Relations
- Staff Management
- Schedule Management
- Hiring and Training
- Inventory Management
Timeline
Secretary
Flipping The System, Non-Profit
03.2024 - Current
Shift Manager/Key Holder
Tijuana Flats
02.2019 - Current
Animal Care Volunteer
Busch Wildlife Sanctuary
06.2018 - 04.2019
Bachelor of Arts - Criminology
University of Florida
Associate of Arts - Criminology
Palm Beach State College
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