Hannah Mark
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
08.2019 - Current
- Delivered friendly, efficient customer service in a fast-paced, high-volume environment.
- Managed multiple tasks simultaneously while maintaining accuracy and professionalism.
- Collaborated with team members to ensure smooth operations and consistent workflow.
- Balanced customer service and operational tasks by adapting to dynamic workplace needs.
Front Desk Administrative Assistant
Rise Dance Academy
01.2023 - 11.2023
- Scheduled and confirmed appointments, maintained enrollment records, and ensured accurate data entry.
- Handled multi-line phone systems and directed calls with professionalism and efficiency.
- Supported administrative operations by organizing files, maintaining calendars, and ensuring a smooth front office workflow.
- Processed client payments and accurately recorded monthly financial transactions.
Executive Personal Assistant
Knowledge Society
12.2016 - 05.2019
- Coordinated daily schedules, meetings, and appointments across multiple time zones.
- Arranged travel logistics, including flights, accommodations, and ground transportation.
- Assisted with budget planning, expense tracking, and invoice processing.
- Prioritized and managed multiple responsibilities in a fast-paced environment with shifting priorities.
Education
Associate of Arts - Liberal Arts and Social Sciences
College of The Canyons
Valencia, CA05-2025
Bachelor of Science - Nursing
Chamberlain University
Irwindale, CA05-2028
Skills
- Egg Donor IVF Experience
- Medical Terminology
- Administrative/Patient Skills
- HIPAA Compliance
- Exceptional Customer Service
- Adaptability and Flexibility
- Time Management and Punctuality
- Highly Organized and Detail Oriented
- Verbal and Written Communication Skills
- Appointment Scheduling and Management
Certification
- Certified Clinical Medical Assistant (CCMA-AMCA)
- CPR/AED
- Gained hands-on training in vital signs collections, EKGs, injections, and phlebotomy, in simulated clinical environments.
- Practiced proper procedures for urinalysis, specimen handling, and basic laboratory testing.
Timeline
Front Desk Administrative Assistant
Rise Dance Academy
01.2023 - 11.2023
Barista
Starbucks
08.2019 - Current
Executive Personal Assistant
Knowledge Society
12.2016 - 05.2019
Associate of Arts - Liberal Arts and Social Sciences
College of The Canyons
Bachelor of Science - Nursing
Chamberlain University
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