Zachary Kroeger
Boise,ID
Summary
Motivated and results-driven professional with experience in project management, customer service, and operations. Adaptable and quick to learn, with strong problem-solving skills and attention to detail. Seeking to transition into a new career, leveraging expertise in customer relations, financial transactions, and organizational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Screenprinter
Shadow's Custom Apparel and Design
01.2024 - Current
- Managed customer orders, ensuring timely and high-quality apparel production
- Coordinated with artists for design accuracy and customer satisfaction
- Operated and maintained screen printing machinery efficiently
- Improved workflow processes and managed inventory
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
Delivery Driver
Domino's Pizza
02.2022 - 01.2024
- Delivered orders promptly while maintaining excellent customer service
- Managed cash and electronic payments with precision
- Ensured order accuracy and resolved customer concerns
- Optimized delivery routes for efficiency
Salesman
Sunglass Hut
02.2021 - 02.2022
- Top seller by two different metrics
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Manager
Chick Fill A
12.2019 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Led training programs for new employees, focusing on Chick-fil-A’s standards, product knowledge, and efficient service practices.
Education
High School Diploma -
Oak Hills High School
Oak Hills, Ca08-2019
Skills
- Customer Service & Relationship Management
- Cash Handling & Financial Transactions
- Time Management & Organizational Skills
- Attention to Detail & Accuracy
- Closing Deals: Effectively leading conversations to a successful conclusion where the customer commits to a purchase
- Problem-Solving & Conflict Resolution
- Communication & Teamwork
- Inventory & Workflow Management
- Verbal Communication: Clear, concise, and persuasive communication with clients, customers, and prospects
Certification
Real Estate License, State of Idaho, 09/01/22, Proficient in financial products, contracts, and regulatory compliance, applicable to banking and financial services.
Timeline
Screenprinter
Shadow's Custom Apparel and Design
01.2024 - Current
Delivery Driver
Domino's Pizza
02.2022 - 01.2024
Salesman
Sunglass Hut
02.2021 - 02.2022
Manager
Chick Fill A
12.2019 - 12.2021
Real Estate License, State of Idaho, 09/01/22, Proficient in financial products, contracts, and regulatory compliance, applicable to banking and financial services.
High School Diploma -
Oak Hills High School
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