Hannah Mayes
Riverview,FL
Summary
Hardworking diligent professional with high functioning communication skills that’s able to utilize organizational skills in fast-paced environments. Successful at handling tasks of all complexity with accuracy and impeccable customer service skills. Strives to meet customers requests with complete satisfaction and promote long-term commitment
Overview
5
5
years of professional experience
Work History
Server/hostess
Lazygator
Ruskin, Florida
06.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
Personal Shopper/Customer Greeter
Walmart
Gibsonton, Florida
11.2023 - 06.2024
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Scheduled appointments for clients who requested private styling sessions.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Performed regular maintenance tasks such as dusting shelves, and sweeping .
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
Fountain Worker
Sonic
Tampa, FL
08.2022 - 11.2023
- Greeted customers and answered questions about menu items.
- Assisted in preparing fountain drinks according to customer orders.
- Restocked beverage supplies as needed throughout the day.
- Provided excellent customer service to ensure satisfaction.
- Organized work area, including counters and shelves, to maintain a neat appearance.
Childcare Attendant
Care.com Inc
04.2020 - 08.2022
- Kept up-to-date on relevant childcare trends and best practices.
- Provided support services such as transportation assistance or childcare resources when needed.
- Served as a liaison between childcare providers and families involved in the program.
- Scheduled volunteers for various tasks such as childcare, hospitality, registration desk support.
- Assisted in the development of activities to engage children in play and learning.
Education
High School Diploma -
East Bay High School
Riverview, FL05-2023
Skills
- Fast learning
- Memorization
- Team member support
- Leader
- Customer Service
- Guest Engagement
- Calm Demeanor
- Accuracy
- Strong computer skills
Timeline
Server/hostess
Lazygator
06.2024 - Current
Personal Shopper/Customer Greeter
Walmart
11.2023 - 06.2024
Fountain Worker
Sonic
08.2022 - 11.2023
Childcare Attendant
Care.com Inc
04.2020 - 08.2022
High School Diploma -
East Bay High School