Hannah Mchugh
Oklahoma City,OK
Summary
Server and bartender with strong communication skills and a proven ability to multitask in fast-paced environments. Demonstrated expertise in upselling techniques that increase revenue and enhance customer satisfaction. Experienced in training new staff to improve service quality and operational efficiency.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Texas Roadhouse
Oklahoma City, Oklahoma
08.2019 - Current
- Facilitated effective communication with kitchen staff for timely order delivery.
- Simultaneously managed multiple tables, prioritizing tasks to optimize efficiency.
- Collaborated with team members to streamline service processes and foster teamwork.
- Resolved customer complaints swiftly, ensuring high levels of satisfaction.
- Assisted in training new servers on menu items and company protocols.
- Upsold menu items to increase overall sales and enhance customer experience.
- Participated in team meetings to discuss service improvements and share feedback.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Tuttle High School
Tuttle, OK05-2019
Skills
- Communication skills
- Order management
- Customer satisfaction
- Menu expertise
- Team collaboration
- Food safety
References
References available upon request.
Timeline
Server/Bartender
Texas Roadhouse
08.2019 - Current
High School Diploma -
Tuttle High School