Hannah Mollenhauer
Cedarburg
Summary
Bachelor of Social Work graduate with experience in coordinating services, maintaining confidential records, multitasking in a fast-paced environment, and collaborating with interdisciplinary teams. I am a strong communicator seeking an entry-level Human Resources related position where I can support employees and contribute to organizational success.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Pizza Cook/Cashier
Leonardo’s Pizza Parlor
Mequon, WI
06.2018 - Current
- Provided customer service and handled transactions in a fast-paced environment
- Resolved customer concerns professionally
- Collaborated with team members to ensure efficiency and guest satisfaction
- Demonstrated reliability, multitasking ability, and strong time management
Residential Technician
Chestnut Health Systems Rehabilitation Facility
Bloomington, IL
03.2024 - 05.2026
- Supervised and supported clients in their daily routines and treatment goals within a residential rehabilitation setting
- Provided emotional support and guidance to residents, promoting a positive and therapeutic environment
- Maintained accurate and confidential documentation in compliance with company policies and HIPAA regulations
BSW Intern
Carle BroMenn Medical Center Case Management
Normal, IL
08.2025 - 05.2026
- Collaborated with interdisciplinary healthcare teams including nurses, physicians, and therapists to support patient outcomes
- Advocated for patients and families while helping them navigate medical, social, and community services
- Conducted assessments and facilitated referrals to community agencies, housing programs, and financial aid services
- Supported case managers in conducting assessments, creating discharge plans, and coordinating post-discharge services
- Recorded and managed patient information while following hospital policies and HIPAA regulations
Education
Bachelor of Social Work -
Illinois State University
Normal, IL05-2026
Skills
- Customer Service
- HIPAA Compliance
- Documentation
- Microsoft Office
- Scheduling
- Organization
- Time Management
- Problem Solving
- Team Collaboration
- Conflict Resolution
- Relationship Building
- Confidentiality
Certification
Peace Corps Preparation Program February 2026
Community Service
- Catholic Heart Work Camp, San Juan, Puerto Rico, 2019-06
- Life Teen Restore Mission Camp, Houston, TX, 2018-07
- Cedarburg High school, Cedarburg, WI, 2017-09, 2021-05
- Children’s Discovery Museum, Normal, IL, 2025-09, 2025-12
Timeline
BSW Intern
Carle BroMenn Medical Center Case Management
08.2025 - 05.2026
Residential Technician
Chestnut Health Systems Rehabilitation Facility
03.2024 - 05.2026
Pizza Cook/Cashier
Leonardo’s Pizza Parlor
06.2018 - Current
Bachelor of Social Work -
Illinois State University