Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Molyneaux

Candor

Summary

Dedicated and service-focused professional with proven experience in high-volume customer service at Dollar General. Skilled at handling diverse customer needs, managing transactions with accuracy, and resolving concerns with patience and empathy. Strong multitasker with excellent communication skills, eager to apply customer support experience to a Patient Service Specialist role at Guthrie. Committed to providing a welcoming, positive experience for patients and families.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Dollar General
08.2022 - Current
  • Assisted in daily store operations, ensuring adherence to company policies and procedures.
  • Supported inventory management by organizing stock and conducting regular counts.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain a clean, organized, and safe shopping environment.
  • Adapted to new POS systems, managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Cashier/Cook

Rossi's Pizza
04.2017 - 01.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through regular reconciliation procedures.
  • Assisted in training new cashiers on register operations and customer interaction protocols.
  • Welcomed customers and helped determine their needs.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

High School Diploma -

Owego Free Academy
Owego, NY
06-2018

Skills

  • Customer service & support/engagement
  • Conflict resolution & problem-solving
  • Cash handling & POS systems
  • Communication & active listening
  • Scheduling & time management
  • Attention to detail
  • Fast-paced environment adaptability
  • Inventory tracking and management

Timeline

Assistant Store Manager

Dollar General
08.2022 - Current

Cashier/Cook

Rossi's Pizza
04.2017 - 01.2022

High School Diploma -

Owego Free Academy

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