Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Morris

Summary

Dynamic leader with a proven track record at Firehouse Subs, enhancing team performance and customer satisfaction through effective coaching and a strong focus on quality standards. Skilled in problem-solving and time management, demonstrating a strong work ethic and customer focus. Proficient in a range of cleaning methods, such as dusting, mopping, and sanitizing. Exhibits a keen attention to detail and exceptional dependability in ensuring a tidy and orderly environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead

Firehouse Subs
05.2024 - 09.2024
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Crew Member

Firehouse Subs
07.2023 - 05.2024


  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Dishwasher/Prep Cook

Your Life of Tallahassee
06.2021 - 05.2022
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Front Service Clerk

Publix
02.2020 - 06.2021
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Increased efficiency through effective bagging techniques while minimizing waste from damaged items.

Education

High School Diploma -

Coastal Plains Charter High School
Cairo, GA
06-2023

Skills

  • Workplace Safety
  • Customer Focus
  • Performance Improvement
  • Problem-Solving
  • Time Management
  • Cleaning and sanitizing
  • Strong Work Ethic
  • Listening Skills
  • Cash Handling

Certification

Serve Safe certified

Timeline

Team Lead

Firehouse Subs
05.2024 - 09.2024

Crew Member

Firehouse Subs
07.2023 - 05.2024

Dishwasher/Prep Cook

Your Life of Tallahassee
06.2021 - 05.2022

Front Service Clerk

Publix
02.2020 - 06.2021

High School Diploma -

Coastal Plains Charter High School
Hannah Morris