Hannah Morrow

Created a positive, seamless shopping experience for guests by:

• Greeting and engaging with guests
• Assisting guests by finding items, answering questions about products and services, and resolving issues
• Maintaining a smooth workflow at checkout by scanning and bagging items, managing payments, and assisting with self-checkout
• Fulfilling returns, customer service, and drive-up orders
• Keeping checkout lanes and other store areas neat, fully stocked, and organized
• Advocating for and presenting knowledge about store offerings, including products and services
• Providing promotional support by informing guests about upcoming and current events and promotions in-store and online
• Having technological proficiency with the cash register, scanners, and handheld devices
• Collaborating with team members to provide excellent guest service
• Training new employees in the checkout lanes, and encouraging positivity and teamwork