Hannah Mullen
Summary
Dynamic and adaptable Patient Care Technician with a history at Augusta Health Hospital, adept in clinical training and compassionate care. Mentored over 100 personnel at Chick-fil-A, enhancing staff development and productivity. Skilled in CPR and clinical judgment, ready to contribute to patient care excellence. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Augusta Health Hospital
07.2023 - Current
- Documents patient information and care activities in electronic health record.
- Monitors vital signs and reports changes to nursing staff, ensuring timely medical interventions when necessary.
- Assists nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhances patient satisfaction by providing compassionate and attentive care.
- Assists in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performs blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Participates in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Trainer
Chick-fil-A
01.2021 - 07.2023
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Collaborated with subject matter experts to create accurate training content.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Education
Associates - Nursing
Blue Ridge Community College
Weyers Cave, VA05-2024
High School Diploma -
Wilson Memorial High School
Fishersville, VA12-2021
Skills
- Compassionate care
- Time management
- Attention to detail
- Clinical judgment
- Health promotion
- Adaptability
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Technician
Augusta Health Hospital
07.2023 - Current
Trainer
Chick-fil-A
01.2021 - 07.2023
Associates - Nursing
Blue Ridge Community College
High School Diploma -
Wilson Memorial High School
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