Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hannah Murphy

Chilton

Summary

Dynamic customer service professional with a strong work ethic, honed at Walmart, where I enhanced customer satisfaction through effective order fulfillment and proactive communication. Skilled in active listening and critical thinking, I consistently fostered loyalty and maintained a clean, organized environment, ensuring a positive shopping experience for all customers. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Digital Shopper/Cashier

Walmart
10.2021 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Tracked substitutions and informed customers of changes.
  • Provided exceptional customer service through proactive communication channels such as live chat and social media platforms, fostering loyalty among shoppers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.

Ice Cream Server

Scoops Ice Cream
03.2021 - 09.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Kept a tidy and organized area to comply with cleanliness standards.

Education

Aerospace Engineering

Embry-Riddle Aeronautical University
Daytona Beach, FL
05-2028

High School Diploma -

Chilton High School
Chilton, WI
05-2024

Skills

  • Order fulfillment
  • Customer service
  • Active listening
  • Critical thinking
  • Cleanliness
  • Memory retention
  • Time management
  • Verbal and written communication
  • Strong work ethic

Accomplishments

  • NASA SEES Intern (July 2023)
  • Badger Girls State Representative (June 2023)
  • Calumet County Student of the Month (November 2023)
  • Kuffel Photography Spokesmodel (2023-2024)

Timeline

Digital Shopper/Cashier

Walmart
10.2021 - Current

Ice Cream Server

Scoops Ice Cream
03.2021 - 09.2021

Aerospace Engineering

Embry-Riddle Aeronautical University

High School Diploma -

Chilton High School

Similar Profiles

CREATE PROFILE