Hannah Newland
Los Angeles,CA
Summary
Professional food and beverage leader with comprehensive background in operational efficiency and service excellence. Known for fostering collaborative environments and consistently achieving high standards. Recognized ability to adapt to dynamic needs and drive team success through effective communication and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Shutters on the Beach
07.2025 - 11.2025
- Managed scheduling of staff members to ensure appropriate coverage during peak hours while controlling labor costs
- Operated 4 outlets as the only manager on duty
- Organized successful special events that contributed to increased sales figures.
Assistant Food & Beverage Outlet Manager
Beverly Wilshire, A Four Seasons Hotel
02.2024 - 06.2025
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Provided coaching and counseling for staff as needed which developed an efficient and respectful team.
- Completed payroll bi-weekly for the team.
- Successfully managed a team of 50+ employees to ensure customer satisfaction and operational excellence.
Manager in Training
Four Seasons
06.2022 - 02.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
- Enhanced supervisory and leadership abilities by working closely with multiple different types of teams.
- Directed and managed banquet functions for 200-person event.
- Worked as part of a team to obtain 5 Diamond status.
Assistant Event Coordinator
Rarity Health
08.2020 - 01.2022
- Assist with developing, planning, and implementing small-scale events.
- Satisfy conference leaders with open communication and strict attention to important details.
- Oversee day-of execution for corporate events and meetings.
Server & Bartender
Kaminsky's Dessert Cafe
09.2019 - 11.2021
- Balanced efficiency with exceptional service to manage guests in high-volume environment
- Trained up to 6 new servers in company policies and guest service standards.
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
Education
Bachelor's - Hospitality Management
University of South Carolina
Columbia, SC05.2022
Skills
- Training & development
- Detail-oriented approach
- Effective conflict resolution
- Customer service expertise
- Strong organizational abilities
- Proficient in labor regulations
- Effective relationship building
- Inventory control
- Enhance guest satisfaction
- Payroll administration
Certification
- ServSafe
- Food Handler Certification
- Driver's License
Timeline
Food and Beverage Manager
Shutters on the Beach
07.2025 - 11.2025
Assistant Food & Beverage Outlet Manager
Beverly Wilshire, A Four Seasons Hotel
02.2024 - 06.2025
Manager in Training
Four Seasons
06.2022 - 02.2024
Assistant Event Coordinator
Rarity Health
08.2020 - 01.2022
Server & Bartender
Kaminsky's Dessert Cafe
09.2019 - 11.2021
Bachelor's - Hospitality Management
University of South Carolina