Hannah Nguyen

• Assisted in backlog grooming sessions to prioritize tasks and stay on track on deliverables.
• Supported sprint planning efforts by clarifying the acceptance criteria for stories and the objective of each sprint.
• Facilitated retrospectives to gather team feedbacks and come up with action item list that can help the team improve in the following sprint.
• Helped resolve impediments that hindered team performance, promoting a collaborative environment

• Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
• Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
• Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
• Facilitate daily, retrospective, backlog grooming across multiple Agile teams to build good working relationships.

• Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
• Facilitated seamless communication between technical teams and
non- technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
• Utilized Jira and Teams to communicate and track each sprint as well as individual members performances.
• Provided status updates and communicate frequently directly to client.
• Developed and monitored work plans, work breakdown structures, and took

• Facilitated daily scrum meetings, sprint planning, retrospectives and PI planning.
• Removed impediments and maintained focus on current sprint to complete tickets based on the 2 weeks sprint.
• Assisted with updating JIRA, broken down epics into stories and ticket tasks.
• Maximize the delivery of business value by guiding teams to leverage
Scrum practices and values.

• Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
• Identified opportunities for process improvement, resulting in increased operational efficiency across the organization.
• Analyzed unstructured information to derive key insights.
• Collaborate with other developers to identify and resolve impediments.

• Identified and resolved problems through root cause analysis and research.
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
• Researched and adopted new technologies to add value to existing offerings.