TEBOH RENUS NDAM
North East,DC
Summary
Passionate Servant Leader, Seasoned Scrum Master for their individual growth and build a result-oriented team. A competent CSM/SAFe 5.0 Certified Scrum Master/Business Analyst with over SEVEN years of experience in Banking, Finance projects. Having 3 Experience in AWS cloud and virtualization environments. Implemented Agile principles, values and Lean practices with Scrum, Kanban and SAFe. Experience in defining procedures, best practices, and service standards for business. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions. Agile Certifications: CSM, SAFe Agilist 5.0, SAFe Advance Scrum Master (SASM), SAFe , SDLC.
Experienced with Agile methodologies, including Scrum framework. Utilizes effective communication and leadership to guide teams toward successful project delivery. Track record of fostering collaborative and productive team environment, ensuring project goals are met efficiently. Diligent scrum master with robust background in Agile methodologies and team facilitation. Successfully led cross-functional teams to deliver high-quality software products, ensuring timely completion of sprints. Demonstrated expertise in conflict resolution and fostering collaborative environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scrum Master
Santander Bank
MA
03.2024 - 12.2025
- Serve as a Scrum Master for multiple teams across the program where required. Assist in overall program/project planning and ensure cross-team dependencies are well-understood and modeled in project plans and timelines.
- Identify, document, and publish risks and issues related to the overall program and to define resolution paths where required. Resolve cross-team impediments and blocking issues. Collect and consolidate cross-team status for delivery to stakeholders and executive management.
- Schedule and conduct meetings and ceremonies in accordance with best practices for Agile/Scrum software development. Responsible for building team collaboration, commitment towards achieving sprint objectives and viewing team needs above everything else.
- Continuously work to improve team performance and productivity: Encourage team accountability, self-organization, and empowerment. Embedded Linux System experience as a team lead.
- Facilitating PI planning readiness by fostering a continuous exploration process which drives a complete focus on problem resolution. Facilitate Retrospectives which generate new ideas for process improvement.
- Maintain relevant metrics that guide the development team to more efficient processes in their work and in satisfying their Product Owner and stakeholders.
- Experience with gap analysis and also release plaining.
- Maintain effective information radiators that aid transparency and encourage clear communication between the development team, the Product Owner, and stakeholders. Active participant in the local scrum chapters to share and learn new agile concepts Scrum of scrum, Inspect and adapt.
- Environment: Tools, Jira, confluence, clarity, splash, Microsoft dynamic
- Coached cross-functional teams in Agile best practices to improve project delivery.
- Facilitated Scrum ceremonies to enhance team collaboration and communication.
- Collaborated with product owners to prioritize backlog items, ensuring alignment with business objectives.
- Mentored junior Scrum Masters, fostering professional growth and knowledge sharing within the organization.
- Facilitated daily stand-ups and sprint planning sessions to enhance team collaboration and project transparency.
- Implemented continuous improvement practices, resulting in optimized workflows and increased productivity across multiple projects.
SCRUM Master
Capital Care Inc.
Silver Spring, MD
12.2022 - 03.2024
- Consulted with both management and stakeholders to help design, develop, and implement Agile best practices under the SAFe framework. Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and worked continuously improve.
- Briefing and reporting on SAFe/scrum metrics, burn-up, Velocity, and process improvements. Facilitate and scheduled sprint ceremony meetings, demos and decision-making to ensure that the proper collaborative processes were in use.
- Assist with internal and external communication, improving transparency, and radiating information. Facilitate discussion and conflict resolution. Work closely with the Product Owner in backlog management and continuous delivery.
- Proactively identifies impediments and appropriately resolves using network of peers and formal channel. Ensure team maintains focus on quality and continuous delivery. Experience working with Microsoft technology stack Java, Dockers, Kubernetes and Oracle.
- Helped team to be self-organized, worked on mentoring and coaching the teams. Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community.
- Facilitating PI planning readiness by fostering a continuous exploration process which drives a complete focus on problem resolution.
- Driving relentless improvement via Inspect and Adapt workshops; assessing the agility level of the ART and Solution Train and helping them improve by helping manage risks and dependencies. Introduces new and advanced practices to improve the team and their delivery.
- Integrate Agile & Lean principles into team practices and work products. Developing ability to help onboard or act as a mentor to a Scrum Master with less experience.
- Led 2 cross-functional teams in all aspects of the Agile SDLC by coaching and mentoring teams in Agile best techniques and implementation of SAFe from iteration planning meetings to retrospectives.
- Tracked, escalated, and removed impediments daily to allow the team to deliver on committed iteration. Successfully coached and mentored teams to be self-organizing and deliver product increments with little supervision.
- Environment: SAFe, SCRUM, Jira, Confluence Jira Align, Azure Devops
- Mentored team members in Agile methodologies, fostering a culture of continuous improvement and collaboration.
- Facilitated Agile ceremonies, ensuring team alignment and effective communication throughout project lifecycles.
- Utilized Jira for tracking progress, reporting metrics, and managing backlogs effectively.
- Conducted regular retrospectives to assess team performance and identify areas for process enhancement.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Facilitated sprint planning and retrospective meetings to enhance team collaboration and productivity.
- Led cross-functional teams in implementing Agile methodologies, improving project delivery timelines.
SCRUM Master
TD Bank
Easton, PA
11.2019 - 11.2021
- Worked as Scrum Master for Agile Release Train in which was involved in PI, Scrum of Scrum Meetings. Coached the Apply facilitation and dependency management techniques to drive delivery through planning, collaboration, and coordination.
- Facilitate story / epic level backlog refinement and prioritization with status tracking support for cross-team initiatives and monitoring. Understand and coach teams to adopt development methodologies (e.g., Scrum, Kanban, XP).
- Leverage Productivity Tools to influence better ways to radiate team information and identify improvement opportunities. Excellent communication skills, facilitation skills, able to collaborate, plan, execute and follow-up on meetings at the team level.
- Worked with PO/PM for defining the roadmap and worked with teams to accomplish the same.
- Environment: SCRUM, SAFE, Metrics, Test Tools, Jira, Confluence.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Led sprint reviews and planning meetings to promote full team engagement.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Led cross-functional teams in implementing Agile methodologies, improving project delivery timelines.
- Facilitated sprint planning and retrospective meetings to enhance team collaboration and productivity.
Business Analyst
Eco Bank
Yaounde, Cameroon
03.2015 - 06.2018
- Analyzing the Business Requirements and System Specifications to understand the application. Works closely with product, relationship management, quality assurance, project management, and technology teams. Worked with stakeholders and team to sort-out issues.
- Support requirements management and change management processes. Support acts of the business cycle, including proposals, feasibility studies, and implementations. Group facilitation and requirements elicitation. Ability to manage and prioritize competing tasks.
- Environment: SCRUM, BRD, Functional Documents.
- Developed and documented business requirements for system enhancements and process improvements.
- Analyzed financial data to identify trends and support strategic decision-making processes.
- Facilitated workshops to gather stakeholder feedback and refine project scope and objectives.
- Collaborated with cross-functional teams to ensure alignment on project deliverables and timelines.
- Created comprehensive reports that communicated analysis results to senior management effectively.
- Analyzed business processes to identify inefficiencies and recommend strategic improvements.
- Developed data models and dashboards using advanced analytics tools for performance tracking.
- Facilitated stakeholder meetings to communicate findings and align on project objectives.
Education
B.Sc. - History of International Relational
University of Yaoundé 1
Yaoundé, Cameroon03-2013
Skills
- Facilitation/Process: SAFe/Scrum processes and conducting ceremonies, PI Planning, Iteration Planning/ Review, Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Various Metrics
- Tools: Jira, Rally, MS Project, SharePoint, Confluence Microsoft Office (Excel, Word, Visio, Outlook) Azure devops, Jira Align Marketo, splash
- Domains: Healthcare, Security, Cloud, Network, Finance projects, Banking Audit and regulatory practices
- Frameworks: Agile, SCRUM, Kanban, SAFe, XP, Waterfall
- Functional: New Feature Development, Team Management, Requirement Gathering
- Agile metrics tracking
- Agile coaching
- Project management
- Sprint planning
- Meeting facilitation
- Agile best practices
- Scrum framework expertise
- Software development lifecycle
- Risk identification
- Kanban knowledge
- Backlog grooming
- User story creation
- Stakeholder management
- Empathy and emotional intelligence
- Presentation skills
- Retrospective analysis
- Adaptive leadership
- Lean principles
- Workflow Analysis
- Customer interaction
- Development team trainings
- Meeting participation
- Requirements gathering
- Public speaking
- Web development technologies
- Scrum processes
- Software process management
- Backlog management
- Customer requirements analysis
- Team facilitation
- Leading scrum meetings
- Effective customer communication
- Teamwork and collaboration
- Scrum methodology
Affiliations
- Project Management Institute
- Lions Club
- American Society of Safety Professionals
- Rotary International
Certification
- IAPM - Certified Junior Project Manager
- scrum Master
- safe scrum master
Languages
English
Native or Bilingual
Interests
- Volunteer Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Documenting and sharing travel experiences
- Participating in cultural exchange programs and homestays
- Backpacking and Hiking
Timeline
Scrum Master
Santander Bank
03.2024 - 12.2025
SCRUM Master
Capital Care Inc.
12.2022 - 03.2024
SCRUM Master
TD Bank
11.2019 - 11.2021
Business Analyst
Eco Bank
03.2015 - 06.2018
B.Sc. - History of International Relational
University of Yaoundé 1