Hannah Nowak
Garden City
Summary
Dynamic and dedicated server with extensive experience at Angelo Brothers Restaurant, excelling in customer service and effective multitasking. Proven ability to enhance guest engagement and optimize workflow, ensuring satisfaction and memorable dining experiences. Skilled in cleaning and sanitation, demonstrating patience and empathy in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server and Banquet Hall Server
Angelo Brothers Restaurant
Westland
06.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with team members to enhance guest experience during events.
Server
Coachs Corner
Livonia
05.2025 - 09.2025
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and processed payments using POS systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Hostess
Angelo Brothers Restaurant
Westland
05.2023 - 08.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Pit Crew Member
Dickies BBQ Pit
03.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Criminal Justice
Grand Valley State University
Allendale, MI05.2025
Associate of Arts - Liberal Arts
Henry Ford
Dearborn, MI12.2022
High School Diploma -
Divine Child
Dearborn, MI05.2020
Skills
- Customer Service
- Effective Multitasking
- Interactive communication skills
- Guest Engagement
- Customer Service
- Effective Multitasking
- Interactive communication skills
- Guest Engagement
- Cleaning and sanitation
- Patience and Empathy
- Problem-solving skills
- Workflow Optimization
- Cleaning and sanitation
- Patience and Empathy
- Problem-solving skills
- Team collaboration
Affiliations
- Phi Sigma Sigma
Accomplishments
Dean's List
Timeline
Server
Coachs Corner
05.2025 - 09.2025
Server and Banquet Hall Server
Angelo Brothers Restaurant
06.2024 - Current
Hostess
Angelo Brothers Restaurant
05.2023 - 08.2024
Pit Crew Member
Dickies BBQ Pit
03.2022 - 12.2022
Bachelor of Arts - Criminal Justice
Grand Valley State University
Associate of Arts - Liberal Arts
Henry Ford
High School Diploma -
Divine Child