Hannah O'Brien
Jacksonville,FL
Summary
I am a determined and patient college student working towards a Bachelor's degree in Clinical Psychology and looking for related experience. I'm willing to listen, learn, and contribute in real-world environments to help find practical, actionable solutions for current needs. My skills include written and verbal communication and multitasking.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server Assistant
Ruths Chris Steak House
JACKSONVILLE, FL
02.2023 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Carried food orders to specific restaurant tables and served guests.
- Provided exceptional service to high volume of daily customers.
Server
The Melting Pot Restaurants Inc.
Jacksonville, FL
09.2022 - 12.2023
- Greeted guests with friendliness and professionalism.
- Explained menu items, describing ingredients and cooking methods.
- Checked identification for each person purchasing alcohol.
- Made friendly conversation with customers to provide a perfect night out.
Barista/ Trainer
Starbucks
Jacksonville, FL
11.2018 - 03.2022
- Making conversation with customers while making their drinks
- Supported highest standards of conduct and service to support company reputation.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Making lists and doing prep work
- Keeping a positive attitude throughout shifts, regardless of what may be going on.
Nanny/Babysitter
Care.com Inc
Jacksonville, FL
01.2017 - 05.2018
- Maintaining a safe, fun environment while entertaining children
- Bathing children and babies
- Communicated with parents about daily activities and any concerning behaviors.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Education
Bachelor of Arts - Clinical Psychology
University of North Florida
Jacksonville, FL2024
Associate of Arts - Psychology
Florida State College At Jacksonville
Jacksonville, FL11.2021
Skills
- Organizational Skills
- Phone Etiquette/ People Skills
- Exceptional customer service
- First Aid/CPR
Certification
First Aid Certification
Food Handling Certification
Languages
Spanish
Limited
Timeline
Server Assistant
Ruths Chris Steak House
02.2023 - Current
Server
The Melting Pot Restaurants Inc.
09.2022 - 12.2023
Barista/ Trainer
Starbucks
11.2018 - 03.2022
Nanny/Babysitter
Care.com Inc
01.2017 - 05.2018
Bachelor of Arts - Clinical Psychology
University of North Florida
Associate of Arts - Psychology
Florida State College At Jacksonville
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