Hannah Olivier
Tampa,FL
Summary
Lead veterinary technician with nearly 10 years of experience in the clinical setting. Dedicated to fostering an environment of collaborative care, facilitating partnership with owners and veterinary staff. A detail-oriented mind and compassionate heart are the driving forces behind my work ethic. My goal as a technician is to assure the welfare of my patients to the best of my ability while also extending empathy towards their owners in the difficult times.
Overview
9
9
years of professional experience
Work History
Lead Veterinary Technician
Eye Care for Animals
11.2019 - Current
- Provided client education to aid in understanding of diagnoses, proper medication administration, and the importance of consistent care as directed by the veterinarian.
- Prepared and presented estimates, offering guidance and clarification as needed.
- Worked in collaboration with veterinarians to manage client expectations regarding treatment plans, prioritizing quality of life for both patient and owner.
- Audited visit records and consolidated previous history to ensure accuracy and completeness in an effort to provide the most thorough patient care.
- Developed Standard Operating Procedures to create consistency in patient care and maintain a high standard of welfare.
- Assisted in all practical technician duties - exam restraint, diagnostics, surgical prep and monitoring, dispensing medications etc.
- Supervised daily operations of veterinary ophthalmology care team.
- Trained new technicians in ophthalmic diagnostics, procedures, and equipment use.
- Managed inventory and ordering of practice supplies and equipment in an effective and efficient manner.
Veterinary Technician
Acupet Veterinary Care
10.2017 - 10.2019
- Performed general practice veterinary technician duties/skills - exam restraint, diagnostics, estimate presentation, surgical prep and monitoring, etc.
Education
High School Diploma -
Brevard High School
Brevard, NC05.2010
Skills
- Client education and communication
- Conflict resolution
- Medical record-keeping
- Pharmacy inventory management
- Veterinary office administration
- Staff training and development
Timeline
Lead Veterinary Technician
Eye Care for Animals
11.2019 - Current
Veterinary Technician
Acupet Veterinary Care
10.2017 - 10.2019
High School Diploma -
Brevard High School