Samantha Taylor
Augusta,KS.
Summary
Professional veterinary technician with expertise in animal care and medical procedures. Known for strong focus on team collaboration and achieving results, ensuring smooth operations and patient well-being. Skilled in diagnostics, surgical assistance, patient care, and client communication with flexible approach to changing needs. Trusted for reliability and ability to support both team and patients effectively.
Overview
23
23
years of professional experience
Work History
Lead Veterinary Technician
Countryside Pet Clinic
Andover, KS
05.2014 - Current
- Assist doctors in rooms.
- Schedule appointments, client callbacks.
- Perform skilled nursing care tasks such as wound dressings changes or IV catheter placements under veterinarian supervision.
- Conduct diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions.
- Restraint
- Prescription filling, online pharmacy requests.
- Schedule writing for staff
- Assist hospital manager in hiring process.
- Administer vaccines and medications
- Perform anesthetic dental cleanings and radiographs.
- Monitor in surgery and recovery
- Accurately chart in patients files
- General cleaning of clinic
- Supervise daily veterinary operations, ensuring high-quality patient care and workflow efficiency.
- Train and mentor technicians on clinical protocols and best practices.
- Facilitate client communication regarding pet health, treatments, and preventative care measures.
- Conduct routine diagnostic procedures.
- Evaluate staff performance regularly, providing constructive feedback to enhance team skills and productivity.
- Manage appointment scheduling and customer inquiries to enhance client satisfaction.
- Coordinate patient records and facilitate communication between veterinary staff and pet owners.
- Ensure accuracy in processing payments and handling billing inquiries for seamless transactions.
- Lead team meetings to discuss workflow improvements and address operational challenges effectively.
- Manage multi-line phone system and pleasantly greeted patients.
Veterinary Technician
Augusta Animal Clinic
Augusta, KS
09.2005 - 05.2014
- Answer phones
- Check clients and patients into the clinic
- Check clients out of clinic/take payments
- Make appointments/schedule surgery
- Assisted doctors in rooms
- Prepped patients for surgery
- Performed diagnostic radiographs
- Accurately chart in patients files
- Educated clients on pet care practices, enhancing understanding of preventive health measures and treatments.
- Assisted in surgical procedures, maintaining sterile environment and supporting veterinarians during operations.
- Administered medications and vaccines, ensuring patient safety and compliance with veterinary protocols.
Veterinary Technician
Bartlett Animal Hospital
Bartlett, IL
04.2003 - 05.2005
- Assisted doctors in rooms.
- Prepped patients and monitored in surgery
- Answered phones
- Checked clients into the clinic
- Restraint
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Education
High School -
Geneva High School
Geneva, IL05.1998
Skills
- Calm under pressure
- Communication Skills
- Veterinary office administration
- Client education and communication
- Time management
- Intravenous catheter placement
- Diagnostic equipment operation
- Animal restraint techniques
- Compassionate patient handling
Timeline
Lead Veterinary Technician
Countryside Pet Clinic
05.2014 - Current
Veterinary Technician
Augusta Animal Clinic
09.2005 - 05.2014
Veterinary Technician
Bartlett Animal Hospital
04.2003 - 05.2005
High School -
Geneva High School