Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Pisano

Oracle,AZ

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

23
23
years of professional experience

Work History

Lead Veterinary Technician

Dermatology For Animals
02.2023 - Current

Passionately and effectively lead our team to provide the best client service and patient care while watching our team grow. Managed inventory, hired and trained new staff, organized educational meeting with vendors, attended lead meetings, organized staff meetings, provided the highest level of client service through excellent patient care, communicated with individual staff members through monthly one on one meetings, assisted with seek to understand meetings to support staff members through difficult times, worked closely with our Dermatologist to ensure a smooth operation of daily tasks and assisted our Area Business Manager as needed.

Route Service Manager

Brighter Days Window Cleaning
09.2022 - 02.2023

Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.

Received the most positive google reviews that the company had ever had.

Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.

Veterinary Technician

Arizona Veterinary Dental Specialists
08.2020 - 09.2022

Placed IV catheters, performed blood draws for in house lab testing, read blood smears if needed, maintained anesthetic plain for dental treatments, performed dental prophy, kept accurate dental records for all treatments, recovered patients with care, assisted with inventory and tracking controlled substances.

Veterinary Technician

Westlake Animal Hospital
07.2011 - 08.2020

Provided efficient and quality patient care as the surgery technician. Accurately performed laboratory testing, IV catheter placement and administration of pre-operative medications prior to surgery. Prepared the surgery suite and the patients for all surgical procedures, including preparation of the surgical site, administering epidurals, appropriately setting up anesthesia machines and practiced sterile technique while setting up the surgery suite. Provided excellent patient care while inducing anesthesia, monitoring anesthesia during the surgical procedure and during the recovery period. Performed dental procedures, dental radiographs and closing extraction sites. Properly administered post operative pain medications. Maintained accurate patient records and surgical logs. Provided customer service and client communication of post operative care. Thoroughly keep track of all inventory in the surgical suite and make sure all packs/instruments are kept sterile within the appropriate date. Assist in training other staff members in various positions throughout the clinic as needed.

Licensed Insurance Sales Agent

Pacific International Insurance
06.2009 - 06.2011
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Cultivated professional relations to establish long-term profitable partnerships.
  • Provided excellent customer service while quoting, writing and maintaining customer policies. Actively solicited new business to build my customer base while providing for my current customers.
  • Strong business to business relationships
  • Worked closely with mortgage processor to provide adequate insurance coverage in a timely manner.

Veterinary Technician and Receptionist

Casas Adobes Pet Clinic
03.2003 - 06.2009

Provided efficient and quality patient care as the surgery technician. Accurately performed laboratory testing, IV catheter placement and administration of pre-operative medications prior to surgery. Prepared the surgery suite and the patients for all surgical procedures, including preparation of the surgical site, administering epidurals, appropriately setting up anesthesia machines and practiced sterile technique while setting up the surgery suite. Provided excellent patient care while inducing anesthesia, monitoring anesthesia during the surgical procedure and during the recovery period. Performed dental procedures, dental radiographs and closing extraction sites. Properly administered post operative pain medications. Maintained accurate patient records and surgical logs. Provided customer service and client communication of post operative care. Thoroughly keep track of all inventory in the surgical suite and make sure all packs/instruments are kept sterile within the appropriate date. Assist in training other staff members in various positions throughout the clinic as needed.

Education

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

High School Diploma -

Tolleson Union High School
Tolleson, AZ
4 1997

Skills

  • Strong work ethic
  • Team player
  • Dependable
  • Calm and Confident
  • Efficient
  • Self driven
  • Natural leader
  • Conflict resolution
  • Great communicator

Timeline

Lead Veterinary Technician

Dermatology For Animals
02.2023 - Current

Route Service Manager

Brighter Days Window Cleaning
09.2022 - 02.2023

Veterinary Technician

Arizona Veterinary Dental Specialists
08.2020 - 09.2022

Veterinary Technician

Westlake Animal Hospital
07.2011 - 08.2020

Licensed Insurance Sales Agent

Pacific International Insurance
06.2009 - 06.2011

Veterinary Technician and Receptionist

Casas Adobes Pet Clinic
03.2003 - 06.2009

High School Diploma -

Tolleson Union High School

Maricopa Community Colleges - Estrella Mountain Community College
Tina Pisano