Rebecca Seelig
Apopka,Fl
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Client Service Advisor position. Highly organized while possessing strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
10
10
years of professional experience
Work History
Lead Veterinary Technician
Edgewater Animal Hospital
07.2014 - Current
- Provide excellent medical care to canine and feline patients by paying attention to details within the medical record and by observation
- Looking for solutions that can provide patient with care within the client’s budget
- Provided exceptional customer service by greeting clients warmly, answering questions knowledgeably, and scheduling appointments efficiently, and providing a positive experience.
- Fostered a positive work culture within the clinic by promoting open communication channels among staff members which resulted in increased job satisfaction.
- Improved client relationships by addressing concerns promptly, offering helpful advice, and ensuring clear communication between clients and the veterinary team.
- Gain clients trust with their pet’s care, especially in difficult situations
- De-escalate upset clients by listening and offering solutions
- Streamlined inventory management processes to maintain optimal levels of medical supplies and equipment for daily clinic operations.
- Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the practice.
Education
Bachelor of Science - Interdisciplinary Studies
University of Central Florida
08.2019
Skills
- Detail Oriented
- Problem Solving Skills
- Team Leadership
- Ability to Adapt
- Exceptional Communication and Intrapersonal Skills
- Multitasking
- Customer Engagement
- Microsoft Office
- Critical Thinking and Decision Making
- Customer Service
- Strong empathy
Timeline
Lead Veterinary Technician
Edgewater Animal Hospital
07.2014 - Current
Bachelor of Science - Interdisciplinary Studies
University of Central Florida
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