Hannah Onken

• Monitored machinery to identify concerns, make corrections, or report complex problems.
• Used equipment properly to avoid workplace hazards or injuries.
• Set up and adjusted machines for day-to-day operations.
• Took on additional shifts during other shifts work periods to keep projects on schedule.
• Inspected products to assess compliance with quality standards and established tolerances.

• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Onboarded new employees with training and new hire documentation as well as weekly payroll.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and Owner to keep everyone on same page and working toward established business goals.
• Monitored business performance to identify areas of improvement and make necessary adjustments.
• Maintained marketing to attract new customers and promote business.
• Handled Day to Day Operations.

• Utilized strong interpersonal communication skills during client interactions, resulting in trust and fostering long-lasting relationships.
• Assisted customers with setting up/signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
• Improved customer satisfaction by providing personalized banking solutions and exceptional service.
• Managed deposits, withdrawals and loan payments to process smooth banking transactions for clients.
• Cross-sold bank products and services to meet customer needs and provide options.

• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Filed and updated patient information and medical records.
• Collected payments and applied to patient accounts.
• Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
• Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
• Delivered timely and accurate charge submissions.

Please see Previous Responsibilities At Liberty Financial as they were similar responsiblities.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Assisted in training new employees on production processes, ensuring a seamless integration into the team.
• Managed inventory levels and restocked supplies to keep up with high production needs.
• Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.