Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Opdyke

Pittsburgh,PA

Summary

An expected graduate with foundational knowledge in communications, rhetoric, and legal policy, as well as hands-on experience gained through academic projects and undergraduate research. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive, extracting components from previous sales experience.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Old Navy
08.2024 - Current
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.
  • Learned product features and benefits to provide accurate information to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Provided training to new staff on sales techniques and store procedures, ensuring a consistent customer service experience.

Retail Sales Lead

Old Navy
06.2021 - 08.2024
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Maintained the company's visual merchandise standards through general housekeeping and planograms.
  • Achieved success in leading teams during holiday seasons or special events that required additional staffing or extended hours of operation.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Bachelor of Arts - Communication Rhetoric

University of Pittsburgh
Pittsburgh, PA
05-2026

Dual Enrollment -

Bloomsburg University of Pennsylvania
Bloomsburg, PA
06-2022

High School Diploma -

Mifflinburg Area High School
Mifflinburg, PA
06-2022

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Retail sales
  • Networking and relationship building
  • Content development
  • Budget planning
  • Cash flow forecasting
  • Excel proficiency
  • Organizational skills
  • Excellent communication

Timeline

Retail Sales Associate

Old Navy
08.2024 - Current

Retail Sales Lead

Old Navy
06.2021 - 08.2024

Bachelor of Arts - Communication Rhetoric

University of Pittsburgh

Dual Enrollment -

Bloomsburg University of Pennsylvania

High School Diploma -

Mifflinburg Area High School

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