Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Hannah Orvin

Hannah Orvin

Maitland,FL

Summary

Detail-oriented individual with expertise in data analysis and strategic development. Committed to delivering solutions for complex challenges while maintaining high standards of performance. Strong communication and interpersonal skills facilitate effective teamwork. Consistently acknowledged for dedication and contribution to team objectives.

Overview

8
8
years of professional experience

Work History

Bookkeeper

Superior Irrigation & Landscaping
03.2025 - 09.2025
  • Managed accounts payable and receivable processes to ensure timely payments and accurate record-keeping.
  • Reconciled bank statements with internal financial records, enhancing accuracy and consistency in reporting.
  • Implemented automated bookkeeping systems, improving efficiency and reducing manual errors in data entry.
  • Led monthly financial close processes, ensuring adherence to deadlines and compliance with accounting standards.

Server Trainer

Copper Penny Restaurant
03.2024 - 10.2024
  • Trained new staff on service standards and menu knowledge, enhancing team performance and customer satisfaction.
  • Developed training materials to streamline onboarding processes for new servers, improving efficiency.
  • Led regular workshops to reinforce best practices in customer service and upselling techniques.
  • Mentored junior staff, fostering a collaborative environment that encouraged skill development and teamwork.

SERVER

Chili’s Bar and Grill
01.2023 - 07.2023
  • Provided prompt service of food and beverages, prioritizing customer satisfaction.
  • Accommodated guest requests during visits, fostering positive dining experiences.
  • Engaged with patrons throughout meals, ensuring timely refills and assistance.
  • Processed payments securely, handling both cash and credit card transactions efficiently.

SERVER TRAINER

Waffle House
03.2020 - 06.2023
  • Conducted daily side-by-side training with servers to ensure they are following all protocols and procedures accurately.
  • Evaluated work of waitstaff to provide ongoing training on server duties.
  • Learned new menu items and company policies to properly train waitstaff.
  • Developed training materials to enhance onboarding processes for staff.
  • Trained new servers on menu knowledge and customer service standards.
  • Evaluated server performance, providing constructive feedback for improvement.

SERVER

Tryon International Equestrian Center
08.2017 - 03.2019
  • Utilized Microsoft Office and Adobe Creative Suite to produce high-quality work.
  • Delivered prompt responses to customer inquiries and resolved issues effectively.
  • Engaged in continuous training to improve job skills and industry knowledge.
  • Maintained courteous service standards while assisting customers consistently.
  • Exhibited strong multitasking abilities, demonstrating adaptability in dynamic environments.

Education

Pharmacy Technician Certification -

Isothermal Community College
Forest City, NC

HIGH SCHOOL DIPLOMA - undefined

Rutherford County Opportunity Center
Forest City, North Carolina
05.2017

Skills

  • Wine service expertise
  • Payment processing proficiency
  • Customer engagement in dining settings
  • Preparation of seating assignments
  • Menu familiarity and pricing strategies
  • Maintenance of dining areas and table setups
  • Food safety compliance in preparation
  • Cash handling expertise in hospitality settings
  • Sales strategies including suggestive selling techniques
  • Management of high-volume dining experiences
  • Training for staff in workflow efficiency
  • Polite phone communication skills
  • Resolution of conflicts and complaints effectively
  • Flexibility in service delivery

References

Matthew Wasman 828-755-8809

Laura Long 407-230-3511

Jessica Dow 321-960-0671

Timeline

Bookkeeper

Superior Irrigation & Landscaping
03.2025 - 09.2025

Server Trainer

Copper Penny Restaurant
03.2024 - 10.2024

SERVER

Chili’s Bar and Grill
01.2023 - 07.2023

SERVER TRAINER

Waffle House
03.2020 - 06.2023

SERVER

Tryon International Equestrian Center
08.2017 - 03.2019

HIGH SCHOOL DIPLOMA - undefined

Rutherford County Opportunity Center

Pharmacy Technician Certification -

Isothermal Community College

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