Hi, I’m
Hannah Ouchida
Gresham,OR
Summary
People describe my work ethic as a hardworking employee. I'm pursue opportunities to learn new skills and to contribute to the group success, offering strong relationship-building and problem-solving abilities as well. I am a seasoned driver with a safe driving record and a positive attitude. My former employer describes me as a highly effective and skilled employee at determining the best routes. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
Work History
First Transit, Inc.
E-Bike Driver
05.2022 - Current
Job overview
- Upheld high standards of professionalism.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Drove safely in various weather and road conditions to avoid accidents.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Mike Peoples: 503-312-2528
Jim Ashby: 503-318-5094
Sue Leavy: 503-515-6803
David's Bridal
Dress Specialist
05.2019 - 07.2019
Job overview
- Measuring customers to their right fit, helping them choose colors, style and accessories, answering and directing phone calls, operating cash register, and competing in a sales-based commission
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Followed departmental policies and procedures for safety and sanitation.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed promotional strategies to increase store sales and meet monthly sales targets.
- Contact : -Peyton Brown 503-805-3156
Gerber Collision & Glass
Collision Estimator
09.2017 - 09.2018
Job overview
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Monitored project progress to identify and address changes in project scope or budget.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Documented damage with photographs and detailed written descriptions.
- Helped customers obtain alternate transportation via rental car services.
- Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
- Evaluated subcontractor bids to obtain best value for projects.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
Gerber Collision & Glass
Lead CSR
06.2017 - 09.2017
Job overview
- Promoted available products and services to customers during service, account management, and order calls.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded proactively and positively to rapid change.
- Implemented and developed customer service training processes.
- Contact : -Fernando Puentes 408-373-8051
Party City
Retail Associate
10.2016 - 09.2017
Job overview
- Answered questions about store policies and addressed customer concerns.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked with loss prevention in monitoring shopper behavior.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Jared: 503-653-3500
Education
Rex Putnam High School4950 SE Roethe Rd, Milwaukie, OR 97267
High School Diploma
07.2016
University Overview
- [3.5] GPA
- Extracurricular Activities: [Automotive], [ARC Welding], [Accounting], [Health Sciences], and [Child Care]
Skills
- 7 Years of Driving Experience
- Vehicle Inspection
- Route Management
- Valid Driver's License
- City and Non-City Driving
- Safety Protocols
- Safe Driving Techniques
- Customer Service
- Traffic Law Observation
- Safety Management
Additional Information
- .
Timeline
E-Bike Driver
First Transit, Inc.
05.2022 - Current
Dress Specialist
David's Bridal
05.2019 - 07.2019
Collision Estimator
Gerber Collision & Glass
09.2017 - 09.2018
Lead CSR
Gerber Collision & Glass
06.2017 - 09.2017
Retail Associate
Party City
10.2016 - 09.2017
Rex Putnam High School
High School Diploma
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