Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Pantoja

Marrero

Summary

Independent self starter, organized, positive, and open minded. Open to learning and train in anything. Able to direct and lead the work of others. Able to work in a team environment. Authorized to work in the US for any employer.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operator

LCMC Health
04.2023 - Current
  • Operator of the Heart clinic of Louisiana.
  • Answering incoming phone calls. Sending messages to doctors and nurses and directing calls.

Roller

Roule rolled ice cream
02.2019 - 07.2023
  • Cashier, Ice Cream roller customer service and also manager the store. Open and close the shop

Shift Manager

Starbucks
04.2022 - 01.2023
  • First started of as a Bastia, Customer Service, cashier, Bastia certified and Bastia trainer certified, quickly moved into a shift manager, open and close shop, check in inventory and order inventory, also check truck in, stock products, manage schedules, check emails and fill out paperwork when needed

Optometric Technician/Optician

Eye Wares
08.2021 - 02.2022
  • Tech for doctors, call pts., answer phone, schedule appt. Pull and confirm insurance and get charts ready for the next day and sell glasses.

Appointment Scheduler

Rosa pharmacy
01.2021 - 08.2021
  • Schedule appt. for covid test, take down information and hand out rx. Also worked the register.

File Clerk/Office Assistant

Heitmeier Vision
05.2018 - 03.2019
  • File and pull charts for 8 doctors. Help with messages, insurance department and surgery department

Barista/Cashier

PJ's Coffee
01.2017 - 03.2019
  • Open and close shop, customer service, take orders, make coffee, bake.

Lifeguard

AQUATIC
05.2016 - 09.2016
  • Life guard

Education

Bachelor's degree - Allied Healthcare Management

Florida Technical College

Associate's degree - Medical Billing & Coding

Florida Technical College
07.2025

College Degree - Esthetics

Blue Cliff College
Metairie, LA
12.2023

High school or equivalent - Diploma

Jcfa
New Orleans, LA
02.2020

Skills

  • Epic (2 years)
  • Barista Experience (4 years)
  • Microsoft Word
  • Compulink
  • Serving

Certification

  • National certified insurance & coding specialist June 2025 to June 2027
  • Esthetician

Timeline

Operator

LCMC Health
04.2023 - Current

Shift Manager

Starbucks
04.2022 - 01.2023

Optometric Technician/Optician

Eye Wares
08.2021 - 02.2022

Appointment Scheduler

Rosa pharmacy
01.2021 - 08.2021

Roller

Roule rolled ice cream
02.2019 - 07.2023

File Clerk/Office Assistant

Heitmeier Vision
05.2018 - 03.2019

Barista/Cashier

PJ's Coffee
01.2017 - 03.2019

Lifeguard

AQUATIC
05.2016 - 09.2016

College Degree - Esthetics

Blue Cliff College

Bachelor's degree - Allied Healthcare Management

Florida Technical College

Associate's degree - Medical Billing & Coding

Florida Technical College

High school or equivalent - Diploma

Jcfa

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