Hannah Pennington
Tucson,AZ
Summary
Attentive professional with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Knowledge of medical terminology and adherence to department-specific safety and confidentiality standards. Organized and dedicated with 5 years of hands-on experience in office support roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Passport Clerk
Arcadia Public Library
Arcadia, CA
10.2023 - 04.2024
- Answered customer inquiries in a timely manner via phone or email.
- Provided information to customers regarding passport procedures, forms, and requirements.
- Maintained accurate records and files pertaining to passport applications.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to passport services.
EKG Technician Clinical Hours
Huntington Hospital, Magnet Hospital
Pasadena, CA
12.2023 - 12.2024
- Observed strict confidentiality when handling patient information according to HIPAA regulations.
- Performed 12-Lead EKG tests on patients in ED and preoperative settings.
- Communicated effectively with patients to explain the purpose of the test and answer any questions they may have had.
Lead Test Center Administrator
PSI Services LLC
Santa Fe Springs, CA
11.2021 - 04.2023
- Maintained records of test materials and equipment inventory.
- Delivered customer service support by addressing user questions or concerns regarding test taking processes.
- Provided technical assistance to users on test taking procedures and software applications.
Education
Certificate of Completion - Medical Office Clerk
Pasadena City College
Pasadena, CA06.2024
Certificate of Completion - Electrocardiograph Technology
Pasadena City College
Pasadena, CA12.2023
High School Diploma -
Mountain Park High School
Monrovia, CASkills
- Scheduling
- Telephone etiquette
- Medical terminology
- Essential clerical duties; filing, recording, and scheduling
- Interpersonal skills; communication, dependability, empathy
Certification
BLS Provider
Timeline
EKG Technician Clinical Hours
Huntington Hospital, Magnet Hospital
12.2023 - 12.2024
Passport Clerk
Arcadia Public Library
10.2023 - 04.2024
Lead Test Center Administrator
PSI Services LLC
11.2021 - 04.2023
Certificate of Completion - Medical Office Clerk
Pasadena City College
Certificate of Completion - Electrocardiograph Technology
Pasadena City College
High School Diploma -
Mountain Park High School
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