Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Hannah Perricone

Endicott

Summary

Dedicated Human Service professional specializing in holistic practices for addiction and mental health treatment. Expertise in trauma-informed care, integrating yoga, meditation, and breathwork to support individuals on their recovery journeys. Proven ability to develop personalized treatment plans and implement effective therapeutic processes, leading to enhanced client well-being and sustainable recovery outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outpatient Counselor

Addiction Center of Broome County
Binghamton
03.2024 - Current
  • Facilitates individual and group counseling sessions focused on addressing addiction recovery for those with co-occurring disorders.
  • Develops personalized treatment plans based on psychosocial assessments and personal goals.
  • Utilizes evidence-based techniques, such as Cognitive Behavioral Therapy (CBT) and Motivational Interviewing.
  • Participates in staff meetings to discuss case updates, or new developments within the field of mental health care.
  • Monitors medication compliance among clients taking psychiatric medications.
  • Provides referrals for additional services, such as housing assistance or employment opportunities.
  • Maintains accurate documentation of client progress and activities in accordance with agency policies and procedures.
  • Coordinates with healthcare providers for integrated patient care.
  • Liaison between community resources and healthcare providers to address client needs.
  • Attends workshops, seminars, and training related to professional development.

Yoga Teacher

Addiction Center of Broome County
Binghamton
03.2024 - Current
  • Delivered trauma-informed yoga sessions to support holistic wellbeing in individuals with co-occurring disorders.
  • Fosters a respectful and supportive atmosphere tailored to the unique experiences of participants.
  • Guides individuals in developing body awareness to support overall well-being.
  • Tailored modifications to meet varying levels of skill and ease.
  • Enhanced client resilience through effective support.
  • Encourages students to challenge themselves while maintaining safe boundaries.
  • Creates an atmosphere conducive to learning and relaxation through verbal cues and music selection.
  • Integrates mindfulness and meditation practices into sessions to support mental health.

Health Home Care Manager

Addiction Center of Broome County
Binghamton
05.2023 - 03.2024
  • Oversaw a diverse caseload exceeding 30 individuals with dual diagnoses in alignment with state and HHUNY regulations.
  • Monitored and evaluated progress to refine and optimize treatment plans.
  • Collaborated with client Managed Care Organizations to identify care gaps.
  • Facilitated annual interdisciplinary meetings and evaluations to report on client progress.
  • Linked clients with appropriate physical and mental health providers.
  • Coordinated connections to social service programs facilitating access to temporary assistance, housing support, Medicaid, and SNAP benefits.
  • Delivered verbal support to guide clients towards autonomy.
  • Tracked medication adherence and ensured consistent medical appointment attendance.
  • Recorded case notes in Netsmart EHR system ensuring compliance with updated protocols.
  • Acted as a liaison between the patient and healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care.
  • Collaborated with clients on medical histories to establish effective prevention and maintenance goals.
  • Facilitated transportation scheduling through Medicaid Answering Services to support client access to healthcare services.

Customer Service Manager

Silent-Disco-Rental
Endicott
10.2021 - 08.2023
  • Managed logistics and operational activities for nationwide headphone rental equipment distribution.
  • Generated invoices and rental agreements for all clients using PayPal.
  • Handled customer security deposit refunds in accordance with company policy and damaged inventory guidelines.
  • Handled client interactions through email, phone, text, and social media.
  • Designed strategies to streamline operational workflows.
  • Oversaw inventory through precise counts of dispatched and received packages.
  • Cultivated strong connections with customers and suppliers through effective account development.
  • Instructed staff on maintaining and sanitizing inventory according to COVID-19 guidelines.
  • Processed payroll efficiently using Gusto Payroll Solutions.

Direct Support Professional

Springbrook NY, Inc
Binghamton
03.2023 - 06.2023
  • Delivered specialized life skills support tailored to the unique objectives of six clients with disabilities.
  • Guaranteed safe travel to client workplaces, leisure sites, and volunteering venues.
  • Developed documentation adhering to company standards.
  • Assisted during crisis interventions to manage challenging behaviors.
  • Assisted with bathing, dressing, dental care and grooming to support daily hygiene needs.
  • Built strong connections with clients and their families to ensure reliable caregiving relationships.
  • Promoted social interaction through various activities.
  • Assisted in planning and implementing recreational activities for participants.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.

Self-Contracted Delivery Driver

GrocerKey - A Point Pickup Technologies Company
Vestal
06.2020 - 10.2021
  • Completed rush deliveries through out Broome County Area on tight timetables to satisfy customer needs
  • Followed all company standard procedures during coronavirus pandemic to ensure safety and wellbeing of customers
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Inspected and maintained delivery vehicles regularly to keep in safe working order
  • Delivered packages to customer doorsteps and business offices
  • Assisted elderly and disabled customers by ensuring proper placement of groceries per request to avoid injury

Small Business Owner

Lilly & Willow
Endicott
12.2017 - 10.2021
  • Founded and managed small reselling business via eBay online platform
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Promoted business via social media to generate sales and maximize brand identity
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices
  • Conducted retail arbitrage to build inventory for resale via online platforms
  • Created clear, precise and properly detailed product and service information on company website
  • Optimized product listings for search engines to increase visibility and drive traffic to listings

Infant Teacher

Learning Ladder Daycare
Endicott
01.2020 - 06.2020
  • Designed engaging lesson plans tailored to infants aged 12-18 months, enhancing developmental progress.
  • Planned and implemented schedules incorporating physical activity, rest, and playtime.
  • Monitored children's activities in classrooms, during recess, and off-site to ensure safety.
  • Implemented sanitizing methods for toys, surfaces, and equipment.
  • Oversaw hygiene routines involving diaper changes, use of bibs, and behavior observation.
  • Fostered infant social skill development.
  • Monitored children's behavior to detect those requiring extra support.
  • Supported the preparation of meals and snacks to ensure proper nutrition for children.
  • Managed disruptive situations by employing positive reinforcement approaches to de-escalate conflicts.

Education

Master of Social Work - Clinical/Medical Social Work

Utica University
01.2027

Bachelor of Arts - BA - Human Development/Minor in Psychology

SUNY Empire State College
06.2015

Associate of Arts and Sciences - AAS - Psychology

SUNY Broome Community College
08.2012

Skills

  • Client advocacy
  • Anger management
  • Relapse prevention
  • Individual counseling
  • Clinical documentation
  • Cognitive behavioral therapy
  • Substance abuse treatment
  • Suicide risk assessment
  • Psychoeducation
  • Care planning
  • Crisis intervention techniques
  • Motivational interviewing
  • Mindfulness practices
  • Meditation
  • Trauma-informed yoga
  • Complex case management
  • CPR/AED
  • Organizational skills
  • Group facilitation

Certification

  • CPR/AED/First Aid
  • Applied Suicide Intervention Skills Training
  • Certified Yoga Instructor
  • Trauma Informed Yoga Level 1

Personal Information

Title: Substance Use Clinician

Timeline

Outpatient Counselor

Addiction Center of Broome County
03.2024 - Current

Yoga Teacher

Addiction Center of Broome County
03.2024 - Current

Health Home Care Manager

Addiction Center of Broome County
05.2023 - 03.2024

Direct Support Professional

Springbrook NY, Inc
03.2023 - 06.2023

Customer Service Manager

Silent-Disco-Rental
10.2021 - 08.2023

Self-Contracted Delivery Driver

GrocerKey - A Point Pickup Technologies Company
06.2020 - 10.2021

Infant Teacher

Learning Ladder Daycare
01.2020 - 06.2020

Small Business Owner

Lilly & Willow
12.2017 - 10.2021
  • CPR/AED/First Aid
  • Applied Suicide Intervention Skills Training
  • Certified Yoga Instructor
  • Trauma Informed Yoga Level 1

Master of Social Work - Clinical/Medical Social Work

Utica University

Bachelor of Arts - BA - Human Development/Minor in Psychology

SUNY Empire State College

Associate of Arts and Sciences - AAS - Psychology

SUNY Broome Community College
Hannah Perricone
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