Hannah Phillips
Grove City,PA
Summary
Motivated Student working towards Sociology and Psychology degrees. Hardworking and resourceful individual commended for first-rate collaboration, organizational, and time management abilities. Committed to developing a career path and expanding work experience. Strong knowledge of interpersonal relations, and the interaction of people with society, and the law. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Grove City College
08.2023 - Current
- Encouraged community atmosphere by implementing educational and social programs.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order, and positive relationships.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Collaborated with other university staff and faculty to provide a holistic and comprehensive student experience.
- Responded to room transfers, incident reports, and maintenance requests.
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
Lifeguard
Greenbelt Fitness And Aquatic Center
06.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Lifeguard
Cherry Hill Campground
07.2020 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Camp Counselor
07.2023 - 08.2023
- Responsibly and successfully co-led a large group of teenage campers through the two-week independent program
- Efficiently made executive decisions under high-stress, unplanned scenarios where there was potential for health risk
- Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation
- Followed established emergency procedures to enable best possible resolution of incidents
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks
- Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Education
Bachelor of Science - Psychology
Grove City College
Grove City, PA05.2026
Bachelor of Arts - Sociology
Grove City College
Grove City, PA05.2026
Skills
- Reading Comprehension
- Conflict Resolution Tactics
- Human Relations
- Active Listening
- Cpr/First Aid Certified
- Ethical Standards
- Policy Reinforcement
Timeline
Resident Assistant
Grove City College
08.2023 - Current
Camp Counselor
07.2023 - 08.2023
Lifeguard
Greenbelt Fitness And Aquatic Center
06.2021 - Current
Lifeguard
Cherry Hill Campground
07.2020 - Current
Bachelor of Science - Psychology
Grove City College
Bachelor of Arts - Sociology
Grove City College
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