Hannah Pinto
Sparks,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Carlson And Work Law Firm
Reno, Nevada
10.2021 - Current
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Organized key evidence exhibits to prepare for trials.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Transcribed weekly and bi-weekly calendar meetings for staff and attorneys.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Beverage Cart Girl
Montreux Golf And Country Club
Reno, NV
04.2021 - 10.2021
- Greeted each guest warmly and professionally, set positive tone for every interaction and delivered extraordinary customer service.
- Responded to customer questions and suggestions regarding services and assisted with event details and clean-up before and after serving times.
- Checked expiration dates on food and beverage products in beverage cart storage area and rotated and organized products.
- Recorded and entered beverage orders into point-of-sale system.
- Navigated the course
Busser
La Strada At The Eldorado Resort And Casino
Reno, NV
01.2019 - 01.2021
- Consistently worked with and established good rapport and relationships with guests
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Provided attentive service and proactively assessed guest needs.
- Engaged in suggestive selling and other sales techniques.
- Greeted customers and answered any questions.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Busser
Squeeze In
Sparks, NV
07.2018 - 12.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Busser/Hostess
David's Grill At Red Hawk Golf Course And Resort
Sparks, NV
07.2017 - 04.2018
- Monitored customer movements and quickly cleared empty tables for future customers.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted guests with friendliness and professionalism.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Supported serving staff in delivering accurate and well-presented food orders.
Education
High School Diploma -
Spanish Springs High School
Sparks, NV06.2018
Bachelor of Arts - Education
University Nevada Reno
Reno, NV05.2024
Skills
- Incredibly outgoing and friendly
- Articulate and energetic
- Wonderful communicator
- Food Running
- Food Delivery
- Resourcefulness
- Leadership
- Time management
- Interpersonal relations
- Team collaboration
- Beverage preparation
- Team Work
Timeline
Legal Assistant
Carlson And Work Law Firm
10.2021 - Current
Beverage Cart Girl
Montreux Golf And Country Club
04.2021 - 10.2021
Busser
La Strada At The Eldorado Resort And Casino
01.2019 - 01.2021
Busser
Squeeze In
07.2018 - 12.2018
Busser/Hostess
David's Grill At Red Hawk Golf Course And Resort
07.2017 - 04.2018
High School Diploma -
Spanish Springs High School
Bachelor of Arts - Education
University Nevada Reno