Hannah Plauschin
Kokomo,IN
Summary
Adept at enhancing customer experiences, I leveraged high-energy stamina and service-oriented skills to innovate beverage offerings at Blue Line Lounge & Grill, Omeleriks, and Mariano's. Excelled in high-volume dining environments, applying food safety knowledge and sales/business expertise to streamline operations. CPR-certified, my background includes lifesaving responsibilities as well as client engagement and strong communication from marketing roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard and Swimming Lessons Instructor
Muehlhausen Aquatic Center
06.2020 - 08.2024
- Watched over swimmers to respond quickly to distress situations
- Maintained neat & clean pool area & water
- Participated in monthly training courses to stay up-to-date in water rescue techniques
- Used training & medical supplies to examine injured people & administer first aid
- Led swimmer instructional lessons with varying aged participants to teach optimal swim techniques & promote strength building
Waitress/Cocktail Server
Blue Line Lounge & Grill
02.2024 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables & orders while delivering prompt service.
- Maintained clean & welcoming dining environment, ensuring a positive guest experience.
- Remained calm & poised when dealing with difficult customers or during busy shifts.
- Used automated POS System & handled digital orders.
- Balanced martinis, cocktails, & drinks on trays with one hand.
- Demonstrated adaptability by quickly learning new menu items & incorporating them into knowledgeable recommendations for guests.
- Built rapport with regular customers through friendly interactions & attentiveness to their preferences.
- Maintained customer satisfaction with timely table check-ins to assess food & beverage needs.
Intern
Bowe Digital
06.2023 - 12.2023
- Company Overview: Digital Marketing Firm
- Extended a 3-month, remote summer internship with Bowe Digital for an extra 4 months
Smoothie Barista
Mariano's
04.2023 - 06.2023
- Prepared smoothies & juices to order according to recipes
- Followed safety protocols when handling food products, including proper storage techniques
- Performed opening & closing duties such as restocking shelves & cleaning work areas
- Monitored stock levels of fresh fruits, vegetables, & ingredients for smoothie bar operations
- Cut & prepared fresh and frozen fruit & veggies
- Tended to the floral department & created bouquets/stocked floor & displays
- Tended to the balloon department & created balloon arrangements
Waitress/Cashier/Hostess/Busser
Omeleriks
05.2022 - 12.2022
- Greeted customers & recommended specials to increase profits
- Handled food safely & kept spaces clean to protect customers & maintain proper sanitation
- Rolled silverware & set up dining areas to prepare for next shift or large parties
- Prepared checks, itemizing total meal costs & taxes
- Stocked service areas with supplies during slow periods
- Checked with guests to get feedback on food served, resolve issues, bring additional items, & refill beverages
Education
Bachelor of Science - Marketing
DePaul University
Chicago, IL12-2025
Skills
- Menu Memorization and Presentation
- High-Volume Dining
- Service Oriented
- High-Energy and Stamina
- Food Safety Guidelines
- Transactions and Cash Handling
- Strong communicator
- Social Media Marketing
Certification
- Food Handling/Food Safety Online Course & POS Training, Blue Line Lounge & Grill 2024
- CPR/First Aid/AED Certified, Red Cross, 2024
- Lifeguard Certified, Red Cross, 2024
- Food Handling/Food Safety Online Course Mariano's, 2023
Availability
Starting November 20th weekdays, weekends, and holidays
Timeline
Waitress/Cocktail Server
Blue Line Lounge & Grill
02.2024 - 06.2024
Intern
Bowe Digital
06.2023 - 12.2023
Smoothie Barista
Mariano's
04.2023 - 06.2023
Waitress/Cashier/Hostess/Busser
Omeleriks
05.2022 - 12.2022
Lifeguard and Swimming Lessons Instructor
Muehlhausen Aquatic Center
06.2020 - 08.2024
- Food Handling/Food Safety Online Course & POS Training, Blue Line Lounge & Grill 2024
- CPR/First Aid/AED Certified, Red Cross, 2024
- Lifeguard Certified, Red Cross, 2024
- Food Handling/Food Safety Online Course Mariano's, 2023
Bachelor of Science - Marketing
DePaul University
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