Summary
Overview
Work History
Education
Skills
Timeline
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HANNAH PUTNA

HANNAH PUTNA

OXFORD,MS

Summary

I am a past bookseller with strong organizational skills and customer service expertise, adept at enhancing the shopping experience through personalized book recommendations and efficient inventory management. Experienced in safety training and event facilitation, with a proven track record of fostering inclusive environments and maintaining high safety standards. Committed to continuous learning and delivering exceptional service, with a background in mentoring and teamwork.

Overview

4
4
years of professional experience

Work History

Session Assistant

Rare Book School
05.2025 - 08.2025
  • Collaborated with team members to ensure smooth session operations.
  • Implemented feedback collection processes to improve future sessions.
  • Monitored time during sessions to ensure activities stayed on track with the agenda.
  • Maintained a clean and organized workplace for efficient workflow processes.

Bookseller

Square Books
08.2023 - 01.2024
  • Provided personalized book recommendations while maintaining organized shelves and assisting customers in locating titles, enhancing overall shopping experience
  • Processed inventory updates and managed point-of-sale transactions while ensuring accurate stock levels and proper display arrangements
  • Facilitated literary events, creating engaging environments for community members to discuss and discover new books
  • Implemented efficient shelving system and maintained organized displays, reducing customer search time and improving store navigation

Ice Cream Scooper

Salt & Straw
06.2022 - 12.2023
  • Delivered exceptional customer service while crafting artisanal ice cream servings, managed high-volume rushes, and maintained pristine serving areas
  • Mastered product knowledge of rotating seasonal flavors, ensured accurate portioning, and maintained strict temperature control standards
  • Worked seamlessly with team members during peak hours, trained new staff, and contributed to positive workplace culture
  • Adapted to diverse customer needs, resolved concerns promptly, and upheld company's commitment to exceptional service

Bike Camp Instructor

Pedalheads
06.2021 - 08.2023
  • Led dynamic bike safety programs for diverse age groups, fostering confidence and skill development while maintaining exceptional safety standards.
  • Mentored young cyclists in proper riding techniques, adapting teaching methods to individual learning styles and creating inclusive learning environments.
  • Implemented structured lesson plans for bike skill development, ensuring systematic progression and monitoring individual student advancement.
  • Coordinated with fellow instructors to optimize camp activities, share best practices, and enhance overall programme effectiveness.
  • Developed comprehensive safety protocols and emergency response procedures, achieving consistent positive feedback from parents and supervisors.

Education

BFA - Creative Writing

University of Mississippi
Oxford, MS
05.2027

Skills

  • Organizational skills, Customer service, Safety training, Inventory management, CPR/First Aid
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Timeline

Session Assistant

Rare Book School
05.2025 - 08.2025

Bookseller

Square Books
08.2023 - 01.2024

Ice Cream Scooper

Salt & Straw
06.2022 - 12.2023

Bike Camp Instructor

Pedalheads
06.2021 - 08.2023

BFA - Creative Writing

University of Mississippi