Hannah Quesada
Augusta,GA
Summary
Current Bookkeeper for Concrete and Beauty Design LLC., improving financial and record-keeping efficiency for company success. 4 years of experience in customer relations, with highly developed problem-solving skills for ensuring consumer satisfaction. Bilingual in English and Spanish, adept at building relationships with diverse clientele.
Overview
5
5
years of professional experience
Work History
Bookkeeper
Concrete and Beauty Design
05.2025 - Current
- Managing accounts payable and receivable processes to ensure timely payments and accurate financial records.
- Developing and implementing efficient bookkeeping procedures, enhancing overall workflow productivity.
- Processing estimates and invoices, deposits, and money logs.
Bookseller
Books-A-Million
10.2024 - 05.2025
- Assisted customers in locating titles and recommending books based on interests.
- Assembled and maintained organized displays and ensured shelves were stocked with current inventory.
- Processed sales transactions accurately using point-of-sale system.
- Trained new staff on various operational procedures.
- Resolved customer inquiries and complaints effectively, prioritizing customer satisfaction.
Receptionist
Coreas Auto Sales
04.2021 - 06.2023
- Managed front desk operations, ensuring exceptional customer service through phone calls, email, and walk-in services.
- Facilitated communication between management and customers, enhancing service delivery and client satisfaction.
- Updated filing systems for customer records, improving data retrieval efficiency and accuracy.
- Confirmed appointments, communicated with clients, and organized records.
Education
Criminal Justice
Augusta University
Augusta, Georgia, GA12-2029
High School Diploma -
Cherokee High School
Canton, GA05-2025
Skills
- Customer relations
- Exceptional organization
- Financial recordkeeping
- Invoice processing
- Advanced computer skills
- Handling confidential materials
- Relationship building
- Translation services
Languages
Spanish
Native or Bilingual
Timeline
Bookkeeper
Concrete and Beauty Design
05.2025 - Current
Bookseller
Books-A-Million
10.2024 - 05.2025
Receptionist
Coreas Auto Sales
04.2021 - 06.2023
Criminal Justice
Augusta University
High School Diploma -
Cherokee High School