Hannah Ramirez
San Antonio
Summary
As a licensed esthetician, I am enthusiastic and dedicated to expand on the knowledge and skills I've acquired to help clients look and feel their best. With a strong background in skin analysis, facials, hair removal, and make up application, I am committed to providing high-quality services that exceed client and company expectations. I posses the quality of being people-centric and having a strong attention to detail that will accompany me in achieving great heights within the industry. I am excited to contribute my passion for beauty to a team of like-minded professionals in the field of esthetics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Esthetician
Aveda Institute
02.2023 - 08.2023
- Proficient in facial protocols for each skin type
- Upheld high standards of disinfection and sanitation
- Well versed in skin analysis and contraindications
- Educated on modalities such as high frequency, microdermabrasion and galvanic machine
- Informed guests of appropriate products available to increase retail sales
- Assessed condition of clients' skin in order to make recommendations to improve skin quality
- Talked client through each stage in service to ensure comfortability and understanding
- Performed waxing services and educated guests during service and post service
- Maintained professional and hospitable customer service
Server
Grimaldi's Pizzeria
09.2022 - Current
- Anticipate needs of customers to guarantee satisfaction
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Increased sales significantly by upselling higher-end products to customers and recommending seasonal items
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Curbside Shopper
HEB Grocery Store
04.2021 - 10.2022
- Bagged groceries according to policy to ensure sanitation and prevent cross contamination
- Utilized time management to ensure customer orders were prepared in time for pickup
- Shopped quickly and efficiently to increase number of orders shopped to help department get ahead
- Communicated with management and team on special instructions on orders
- Tracked substitutions and informed customers of changes
- Shopped quality products to maintain departments reputation to maintain and increase customer satisfaction
- Answered customer calls in the absence of management to resolve customer questions and complaints
Cashier
Bill Miller Bar-B-Q
02.2019 - 03.2021
- Mastered multiple crew positions within one month of employment
- Consistently multi-tasked through high volume periods to contribute to efficient store operations
- Increased sales by successfully promoting limited menu items
- Prioritized customer experience through high spirited energy and created professional relationships with regular attendees
- Troubleshooted potential complications and fixed accordingly to maintain business reputation
Cerologist
Waxing The City
10.2023 - 12.2023
- Enhanced client satisfaction by providing personalized waxing services tailored to individual needs.
- Increased customer loyalty through exceptional customer service and follow-up care recommendations.
- Maintained a clean and hygienic work environment, adhering to safety and sanitation guidelines.
- Contributed to the salon's revenue growth by upselling products and additional services.
- Educated clients on proper aftercare procedures, reducing the likelihood of post-wax irritation or complications.
- Collaborated with colleagues for continuous improvement in waxing techniques and best practices.
- Completed thorough consultations with clients to determine specific preferences and address concerns before each service.
- Promoted customer retention through effective communication, building rapport, and addressing any dissatisfaction promptly.
Education
Esthetics Certificate -
Aveda Arts Institute
San Antonio08.2023
High School Diploma -
O’Connor High School
Helotes, TX06.2019
Skills
- Outstanding Service Quality
- Relationship building
- Skin Assessment
- Attention to Detail
- Proactive
- Product knowledge
- Skilled Collaborator
- Rapid and Adaptive
- Multitasking Abilities
Certification
- Esthetician License (Exp. 10/26/25)
Timeline
Cerologist
Waxing The City
10.2023 - 12.2023
Student Esthetician
Aveda Institute
02.2023 - 08.2023
Server
Grimaldi's Pizzeria
09.2022 - Current
Curbside Shopper
HEB Grocery Store
04.2021 - 10.2022
Cashier
Bill Miller Bar-B-Q
02.2019 - 03.2021
Esthetics Certificate -
Aveda Arts Institute
High School Diploma -
O’Connor High School
- Esthetician License (Exp. 10/26/25)
Similar Profiles
Kirsten LockeKirsten Locke
Cosmetology Student at Aveda InstituteCosmetology Student at Aveda Institute
Priscila AndradePriscila Andrade
Full Specialist Esthetician at Aveda InstituteFull Specialist Esthetician at Aveda Institute
Saskia PeraltaSaskia Peralta
Full Specialist Esthetician Intern at Aveda InstituteFull Specialist Esthetician Intern at Aveda Institute