Early-career healthcare and service professional with experience in patient check-in, appointment scheduling, front-desk support, and sterilization procedures. Skilled in communication, multitasking, and maintaining organized records. Known for handling busy environments with accuracy, empathy, and reliability.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Medical Assistant/Receptionist
Gateway Gastroenterology
Chesterfield, MO
03.2026 - Current
Greeted patients, verified demographics, and maintained courteous front-desk communication.
Collected insurance information and processed eligibility details for accurate registration.
Scheduled patient appointments and managed provider calendars for efficient daily clinic flow.
Prepared exam rooms and organized medical supplies for patient visits.
Assisted with intake documentation, vital signs, and chart preparation.
Maintained confidential patient records and updated electronic charts with accuracy.
Checked patient insurance, demographic, and health history to keep information current.
Adhered to strict HIPAA guidelines to protect patient privacy.
Bartender
Bones French Quarter
Ballwin, MO
07.2025 - Current
Processed drink orders accurately while maintaining a steady pace during high-volume service.
Crafted cocktails and mixed beverages to house recipes and guest preferences.
Processed drink orders accurately while maintaining a steady pace during high-volume service.
Monitored alcohol service and followed responsible beverage guidelines.
Delivered attentive guest service, addressing requests and resolving issues promptly.
Balanced cash drawer and handled POS transactions with accuracy.
Served high customer volumes during special events, nights, and weekends.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kept bar presentable and well-stocked to meet customer needs.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Host
Sybergs
Chesterfield, MO
08.2022 - Current
Greeted guests promptly and created welcoming first impressions at front entrance.
Managed waitlist and coordinated seating to maintain smooth guest flow.
Communicated table status with servers and management to reduce seating delays.
Resolved guest concerns professionally while maintaining calm, organized front-of-house operations.
Answered phone inquiries and supported reservation scheduling with accurate communication.
Maintained clean, organized host stand and lobby areas throughout shift.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Babysitter
Myself
Wildwood, MO
2018 - Current
Supervised children during daily routines, maintaining safe, a safe, structured environment.
Managed nap, play, and bedtime schedules with consistent care.
Monitored behavior and resolved minor conflicts calmly and appropriately.
Prepared meals and snacks following dietary needs and household instructions.
Organized age-appropriate activities supporting learning, creativity, and engagement.
Prepared healthy, age-appropriate snacks and meals.
Played games, worked on puzzles, and read books to young children.
Responded quickly to emergencies, prioritizing child safety and comfort.
Assisted with hygiene tasks, including handwashing, dressing, and cleanup.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Taught children to organize toys, wash hands, and share by leading by example.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Reassured children when upset providing emotional support and stability.
Front Desk Receptionist
Stanfill Chiropratic and Rehabilitation
Ballwin, MO
04.2025 - 10.2025
Greeted patients, managed check-in, and maintained welcoming front desk environment.
Answered multi-line calls, routed inquiries, and resolved routine scheduling requests.
Scheduled appointments, coordinated provider calendars, and reduced booking conflicts.
Verified insurance details, processed intake paperwork, and ensured accurate patient records.
Maintained confidentiality while handling sensitive patient information and documentation.
Collected co-payments, balanced daily receipts, and supported efficient payment processing.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Sterilization Technician
St Louis Pediatric Dentistry
Des Peres, MO
03.2024 - 03.2025
Monitored autoclave cycles and verified proper sterilization indicators.
Cleaned, sterilized, and organized dental instruments following infection-control protocols.
Packaged instrument trays and maintained ready-to-use supply inventory.
Disinfected treatment rooms and prepared operatories for patient care.
Restocked sterilization areas with supplies and maintained workflow efficiency.
Followed safety procedures for handling contaminated instruments and sharps.
Supported clinical team by ensuring consistent instrument turnaround and room readiness.
Received deliveries to stock supply closet and manage inventory of dental products and equipment.
Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
Certified Medical Assistant/Front Desk Receptionist at Dr. Raashan C. WilliamsCertified Medical Assistant/Front Desk Receptionist at Dr. Raashan C. Williams