HANNAH RICE
Gilbert,AZ
Summary
Customer focused professional with over five years of experience in retail, customer support, and delivery. Reliable, organized, and committed to providing excellent customer service.
Overview
1
1
Language
6
6
years of professional experience
Work History
CUSTOMER CARE AGENT
Hyundai
11.2022 - Current
- Assisted customers over the phone with vehicle, warranty, and service-related inquiries.
- Resolved customer concerns while maintaining professionalism and empathy.
- Documented customer interactions accurately using company systems.
- Met quality, productivity, and customer satisfaction goals.
- Collaborated with internal departments to ensure timely issue resolution.
SALES ASSOCIATE
Ace Hardware
11.2020 - 01.2022
- Delivered friendly and knowledgeable customer service.
- Assisted customers in locating products and recommending solutions.
- Operated cash registers and processed transactions accurately.
- Stocked merchandise and maintained organized sales displays.
- Helped receive inventory shipments and keep the store clean and well organized.
Education
GED -
Skills
- Customer Service
- Phone & Email Support
- Conflict Resolution
- Problem solving
- Data entry
- Microsoft Office
- Time Management
- Attention To Detail
- Fast learner
- Complaint handling
LANGUAGES
English
Timeline
CUSTOMER CARE AGENT
Hyundai
11.2022 - Current
SALES ASSOCIATE
Ace Hardware
11.2020 - 01.2022