Hannah Risto

I worked in the assisted living and memory care unit where I assisted the residents with ADL's, medication prompting, planning activities, intellectual growth, and grooming. I worked full-time 12 hour morning shifts with little to no breaks

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• prepared and gave medication

Checked visitors into the pool, took orders for food and brought it to them in a timely manner, observed the waterslide to make sure there were no accidents, cleaned up after visitors and made sure the area was nice for the next group, prepared some food for visitors, and closed up/cleaned up pool for the next day

• Collected and replenished pool towels while monitoring inventory to minimize loss.
• Moved umbrellas and lounge chairs at request of guests.
• Oversaw sign-in logbooks to facilitate potential contact tracing.
• Took visitors food orders and delivered it to them

Assisted visitors with any problems they had related to ski passes and ticketing, scanned tickets for visitors, organized lines for the ski lift, and answered any other questions that visitors had. Worked in cold conditions for long hours without breaks.

• Researched and resolved customer ticketing issues to promote satisfaction.
• Made sure ski lift lines were organized and moving in a timely manner
• Educated visitors on different ski runs and lifts so they didn't get lost