Victoria Torres
Locust Grove,Va
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. I am also a personable head Bartender with 15 years of experience working in high traffic venues and restaurants. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Caring Arms At Home, LLC
01.2021 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reported changes in patient condition to registered nurse or physician
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores
- Cleaned and sanitized patient rooms according to established protocols
- Assisted with ambulation of patients utilizing appropriate equipment safely
- Observed any physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Server/Bartender/Trainer
BJ's Brewhouse
06.2017 - Current
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Certified Nursing Assistant
Private Duty Home Health Care
08.2016 - 07.2018
- Documented patient intake and dietary requirements and assisted with feeding
- Exhibited compassionate care and communication regarding issues surrounding death and dying
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
- Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
Server/Bartender/Trainer
Red Robin
05.2013 - 02.2017
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Recorded orders and partnered with team members to efficiently serve food and beverages
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
Associate of Science -
Germanna Community College
Locust Dale, VA01.2026
Certified Nurse Aide Certificate -
Career Nursing Academy
Locust Grove, VA04.2016
Skills
- Excellent customer service
- Adaptive team player
- High-energy attitude
- Problem-solving abilities
- Sales expertise
- Organizational strengths
- Team leadership
- Time management
- Multitasking strength
- Ability to work under stress in busy environments
- Direct Patient Care
- Electronic Charting
- Helping With Medication
- Calm and Level-Headed Under Duress
References
References available upon request
Timeline
Certified Nursing Assistant
Caring Arms At Home, LLC
01.2021 - Current
Server/Bartender/Trainer
BJ's Brewhouse
06.2017 - Current
Certified Nursing Assistant
Private Duty Home Health Care
08.2016 - 07.2018
Server/Bartender/Trainer
Red Robin
05.2013 - 02.2017
Associate of Science -
Germanna Community College
Certified Nurse Aide Certificate -
Career Nursing Academy
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