Tenika Jackson
Healthcare Administrator
St. Augustine,Fl
Summary
Experienced and dedicated healthcare Administrator/CEO with a proven track record in managing operations, ensuring regulatory compliance, and optimizing patient care in the home healthcare sector. Seeking a challenging opportunity on Pfizer’s Medical Team to leverage 20 years of leadership experience and drive organizational excellence.
Overview
24
24
years of professional experience
6
6
Certifications
Work History
Chief Administrator
Comforting Arms Home Healthcare Services LLC
1 2009 - Current
- Overseeing all aspects of operations for a leading home healthcare agency and managing a team of highly qualified licensed and certified staff members
- Develop and implement strategic plans to achieve organizational goals, including expansion of services, revenue growth, and improved patient outcomes
- Ensure compliance with all regulatory standards and guidelines, including Medicare and Medicaid regulations
- Spearhead recruitment, training, and professional development initiatives for clinical and administrative staff
- Implement quality assurance programs to monitor and enhance service delivery, resulting in enhanced patient and staff safety, improved patient satisfaction, and reduced rehospitalization rates
- Foster strong relationships with healthcare providers, community organizations, and government agencies to enhance service delivery and referral networks.
Lead Paramedic
City of Detroit Fire Department
05.2000 - 01.2009
- Charged with providing emergent medical and trauma treatment in an ever-changing and fast-paced urban work environment
- Lead Paramedic and Field Training Officer entrusted with the responsibility of mentoring, training, and modeling the mission, vision, and values that the City of Detroit Fire Department expected from all of their front-line employees
- Gave efficient, safe, and effective patient treatment in all phases of emergency field care
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Triaged injuries by communicating with patients, bystanders, and family members and identified appropriate medical facility for transport.
Education
Doctorate in Health Care Administration -
Virginia University-Lynchburg
Lynchburg, VA08.2022
Master of Arts in Human Services - undefined
Lincoln University
Philadelphia, PABachelor of Science in Nursing (BSN) - undefined
Winston-Salem State University
Winston-Salem, NCAssociates Degree in Nursing - undefined
Lansing Community College
Lansing, MISkills
Healthcare Administration and Operations Management
Strategic Planning and Business Development
Regulatory Compliance and Risk Management
Team Leadership and Staff Development
Quality Improvement and Patient Safety Initiatives
Financial Management and Budgeting
Strong Interpersonal and Communication Skills
Certification
Certified Business Consultant Master, IAP Career College, 03/2023
Affiliations
- Virginia University-Lynchburg Alumni Association Board Member (Marketing Director and Fundraising Committee) 2022-Present
- Pi Gamma Mu International Honor Society in Social Science 2021-Present
References
Available upon request.
Timeline
Lead Paramedic
City of Detroit Fire Department
05.2000 - 01.2009
Chief Administrator
Comforting Arms Home Healthcare Services LLC
1 2009 - Current
Doctorate in Health Care Administration -
Virginia University-Lynchburg
Master of Arts in Human Services - undefined
Lincoln University
Bachelor of Science in Nursing (BSN) - undefined
Winston-Salem State University
Associates Degree in Nursing - undefined
Lansing Community College
Certified Business Consultant Master, IAP Career College, 03/2023
Certification in Diversity, Equity & Inclusion, University of South Florida Muma
Foundations of Health Equity Research, The Johns Hopkins University, 06/2021
Basic Life Support
Advance Life Support
Pediatric Advance Life Support
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