Summary
Overview
Work History
Education
Skills
Extra Curriculars
Awards
Timeline
Generic

Hannah Rocheford

Millbury,MA

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Black Rose Bakery
07.2022 - Current
  • Support senior managers run smooth operations by independently handling day-to-day requirements.
  • Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by resolving escalated problems.
  • Delegated tasks to appropriate staff members for optimum productivity.
  • Coordinated employee schedules to provide adequate staff coverage.

Education

High School Diploma -

Notre Dame Academy
Worcester, MA
05.2023

Bachelor of Arts (B.A.) - English, On A Pre-Med Track

Colgate University
Hamilton, NY
05.2027

Skills

  • Customer service
  • Professionalism and ethics
  • Organizational abilities
  • Adaptable mindset
  • Leadership qualities
  • Fast learner
  • Attention to detail
  • Problem-solving

Extra Curriculars

Mock Trial, 5 hrs per wk, 20 weeks per year (2021-2023).

Team Captain and Co-President

  • Assign roles to different participants, such as a witness, attorney, timekeeper, and notetaker to ensure the meets run efficiently.
  • Set clear ground rules and expectations for participation, including being on time and actively engaging in discussions.
  • Create and present procedure seminars that outline the logistics and methods of case writing, questioning tactics, and objections.
  • Prepare the team to compete in multiple state-wide meets.

Notre Dame Academy Feminist Book Club, 2 hrs per wk, 25 weeks per year (2021-2023).

Co-Founder and President

  • Host bi-weekly meetings to discuss and address feminist issues using literary works as a basis.
  • Educate and teach about feminism through literature by hosting sessions focused on female writers and their works.
  • Aim to contribute to the community by planning a city-wide book drive to promote literacy among women.
  • Geared towards promoting gender equality and empowering women in our community.

Colgate University High School Tutors, 3 hrs per wk, 35 weeks per year (September 2023-May 2024). 

Algebra, Biology, and English Tutor

  • Assist ninth grade students three times a week with homework difficulties, study skills, and confidence in retaining material.
  • Cultivate a positive and supportive learning environment where students feel comfortable asking questions and exploring concepts without fear of judgment.
  • Clarified fundamental concepts in all fields of study through step-by-step instruction and real-world examples, promoting independent problem-solving skills.
  • Conducted regular assessments to track student progress and tailored lesson plans to address areas of difficulty, fostering continuous improvement.

Hamilton Central Elementary School Tutoring, 2 hrs per wk, 35 weeks per year (September 2023-May 2024).

Math Tutor

  • Meet with numerous third and fifth graders bi-weekly to not only introduce, but solidify their understanding and confidence in tackling mathematical concepts
  • Employed visual aids, manipulatives, and games to make abstract mathematical concepts more concrete and understandable for young learners.
  • Provided one-on-one guidance and support to reinforce math skills, improve problem-solving abilities, and build confidence in students.
  • Collaborated with parents and teachers to assess student needs, track progress, and implement effective learning strategies both inside and outside the classroom.


Awards

  • Harvard College Book Award, Notre Dame Academy, 2022
  • University of Rochester Susan B. Anthony & Frederick Douglass Award, University of Rochester, 2022
  • Francis Krauss Writing Award, Notre Dame Academy, 2023

Timeline

Assistant Manager

Black Rose Bakery
07.2022 - Current

High School Diploma -

Notre Dame Academy

Bachelor of Arts (B.A.) - English, On A Pre-Med Track

Colgate University
Hannah Rocheford