Hannah Rodriguez
Leavenworth
Summary
Dynamic clinic manager with expertise in clinical management, staff training, and HIPAA compliance. Proven track record of enhancing patient care and improving team dynamics through effective operational strategies.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Clinic Manager
Limitless ABA
05.2024 - Current
- Oversaw daily clinic operations, ensuring adherence to ABA therapy protocols and best practices.
- Managed scheduling of staff and clients, optimizing resource allocation for maximum efficiency.
- Facilitated training sessions for new hires, improving onboarding processes and team integration.
- Implemented quality assurance measures to enhance patient care and compliance with regulatory standards.
- Developed and maintained relationships with families, addressing concerns and fostering a supportive environment.
- Analyzed clinic performance data, identifying trends to drive process improvements and operational excellence.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Enhanced team performance by providing regular training and professional development opportunities.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
Registered Behavior Technician
Positive Behavior Supports
02.2021 - 05.2024
- Implemented individualized treatment plans to support behavioral development in clients.
- Collaborated with interdisciplinary teams to enhance therapeutic strategies and interventions.
- Monitored client progress and documented behavioral changes for data-driven assessments.
- Trained and mentored new staff on effective behavior management techniques and protocols.
- Developed engaging activities that reinforced positive behaviors and skill acquisition.
- Conducted regular assessments to evaluate program effectiveness and adjust interventions accordingly.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Sales Coordinator/Stock Controller
Tory Burch
10.2020 - 02.2021
- Coordinated sales initiatives, ensuring alignment with brand strategies and promotional activities.
- Managed inventory levels, optimizing stock availability for seasonal launches and customer demand.
- Collaborated with cross-functional teams to improve order fulfillment processes and enhance customer satisfaction.
- Analyzed sales data, identifying trends to support strategic planning and decision-making for product offerings.
- Stayed current on company offerings and industry trends.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Certified Nursing Assistant
Good Samaritan Society
04.2020 - 08.2020
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Trained new staff on best practices for patient care and safety protocols.
- Implemented infection control measures, enhancing overall patient safety standards.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Supervising Manager
Charlotte Russe
08.2018 - 05.2019
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Mentored staff on sales techniques and product knowledge, enhancing team effectiveness.
- Implemented inventory management strategies to reduce stock discrepancies and improve turnover rate.
- Collaborated with cross-functional teams to launch promotional events, driving increased foot traffic.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and merchandising.
- Implemented robust quality control measures to maintain high standards of service delivery consistently.
Education
Master of Science - Applied Behavior Analysis
The Chicago School of Professional Psychology
Los Angeles, CA08-2026
Bachelor of Arts - Psychology
Wichita State University
Wichita, KS12-2020
High School Diploma -
Hugoton High School
Hugoton, KS05-2017
Skills
- Administrative leadership
- HIPAA compliance
- Employee training
- Clinical management
- Operations management
- Employee recruitment
- Records management
- Critical thinking
- Employee supervision
- Staff management
- Training and mentoring
- Clinical staff management
- Performance monitoring
- CPR/AED
- HIPAA guidelines
- Records maintenance
Certification
- Licensed Registered Behavior Technician - RBT-21-156401
- CPR Certified
Languages
English
Native or Bilingual
Timeline
Clinic Manager
Limitless ABA
05.2024 - Current
Registered Behavior Technician
Positive Behavior Supports
02.2021 - 05.2024
Sales Coordinator/Stock Controller
Tory Burch
10.2020 - 02.2021
Certified Nursing Assistant
Good Samaritan Society
04.2020 - 08.2020
Supervising Manager
Charlotte Russe
08.2018 - 05.2019
Master of Science - Applied Behavior Analysis
The Chicago School of Professional Psychology
Bachelor of Arts - Psychology
Wichita State University
High School Diploma -
Hugoton High School